Careers at Europcar

Europcar staff

At Europcar Ireland, we believe in empowering staff. Motivating, Growing and Improving our team is constantly at the forefront of this. Through internal and external development along with placement and interdepartmental training, we aim to Be the Best in everything we do.

Contact Centre Agent - Santry, Dublin 9
Contract / Temporary, Full-time



This role is based in our Head Office in Santry.

This is an initial 7-month contract on offer.

Within the role you will be responsible for, but not limited to:

  • Assist customers and actively sell our Car and Van rental services via phone and email with uncapped commission opportunities.
  • Dealing with post rental and customer service queries via phone and email and providing timely updates.
  • Support branches and suppliers on all parts of the rental process.
  • Daily use of various in-house and external systems.
  • Achieve performance targets as set out by the manager.
  • Undertaking ad-hoc duties such as creating reports and processing of fines.


We are looking for:

  • Customer Service focused candidates with previous experience in a Contact Centre environment.
  • Strong Sales skills Must be fluent in English – 2nd language advantageous but not essential.
  • Excellent communication skills – both written and verbal.
  • Excellent administrative skills.
  • Full working knowledge of MS Office.
  • Problem-solving and numerical skills.
  • Strong ability to multitask in a busy environment.
  • Ability to highlight trends and issues Be a team player with the ability to work on your own initiative.

 

Car Rental Sales Agent - Dublin Airport
Contract / Temporary, Full-time



Europcar are currently seeking self-motivated, sales focussed individuals with superior Customer Service skills.
This an initial Fixed-Term Contract (6-8 months)

Salary on offer: up to OTE €40k+ per annum (Basic + generous commission)

Your Role:

As a member of the Europcar sales team you will help to drive sales of our ancillary products and engage with our clients to a deliver tailored rental package for their needs.

Your task will be to:

  • Strive to meet weekly and monthly sales targets.
  • Provide superior customer service to encourage repeat business and referrals.
  • Seek to understand each client’s needs and wants in order to recommend the perfect package.


Your Skills:

  • You will be a self-motivated, target driven individual with sales focus.
  • An excellent communicator both Verbal and written with an enthusiastic personality.
  • A background of providing superior customer service.
  • Strong attention to detail.
  • Fluent English speaker. Second languages a bonus.
  • A full B driving licence is preferable but not essential.
  • The ideal candidate will have previous experience in sales and hospitality.
  • Previous experience of working in the Car rental industry would be bonus and should be highlighted in your application.

Previous experience of working in the Car rental industry would be bonus and should be highlighted in your application.

This is a shift position working to a scheduled roster with early starts and weekend work.

If you think this is a role you can succeed in please apply today.

 

Financial Controller - Santry, Dublin 9
Full-time, Permanent



An Excellent opportunity to play a lead role in the continuing development of the finance function with a leading global brand, Europcar Ireland is looking to recruit an experienced Financial Controller to join the finance team. This role reports to the Finance Director, and is based in our Dublin headquarters.

Salary on offer: up to OTE €40k+ per annum (Basic + generous commission)

Your Role:

The Financial Controller will co-ordinate the day to day activities of the finance team, including:

  • Ensuring the production of timely and accurate financial accounts and reports, including submission of group reporting within strict deadlines.
  • Preparation and review of financial reports for various stakeholders in the business.
  • Support month-end and year-end close process.
  • Support month-end and year-end close process.
  • Oversee the roll out of financial policies, procedures and controls across the company in accordance with Group policies.
  • Assisting with forecast and budget preparation.
  • Assisting in the preparation and submission of tax and statutory compliance.
  • Involved in ad hoc finance duties as required.


Your Skills:

  • Strong computer skills with expert knowledge of excel and detailed knowledge of accounting software packages.
  • You will have regularly use other MS Office products such as Word and PowerPoint.
  • Knowledge of Qlikview or other Business Intelligence tools would also be an advantage.
  • Team player with good communication skills, you will be highly motivated and comfortable working in a demanding fast-paced environment with a natural ability to adapt to change.
  • Fluent English speaker. Second languages a bonus.
  • Strong people management experience, with excellent interpersonal, communication and presentation skills is expected.
  • You will be detail oriented, and a self-starter, and have a high level of numeracy.
  • Attention to detail is crucial.
  • You will be very commercially aware with a strong sense of business acumen.
  • Education and Experience.
  • You will be a qualified Accountant with a minimum of 4-5 years’ post qualification experience, preferably with a Big4 / Top 10 training background.
  • You will have a good academic track record and a strong technical knowledge of audit, accounting & tax.
  • You will have worked in industry for at least 2 years’, preferably with relevant experience within a large or multinational business.
  • Experience with general ledger functions and the month-end/year end close process is expected.
  • Experience in the Motor trade would be desirable.
  • Knowledge of Car Hire or similar consumer rental businesses would be a distinct advantage.

If you think this is a role you can succeed in please apply today.

 

 

Customer Service Representative - Dublin Airport
Contract / Temporary, Full time 6-month



We are seeking a Customer Service Agent for our Dublin Airport location.

This is an initial 6-month contract to cover our busy summer season.

The ideal candidate will be outgoing, and ideally have previous car rental/customer service and or motor trade experience.

Applicants will also be required to have the following;

  • Computer literate.
  • Excellent communication skills - both written and verbal.
  • Strong attention to detail and conscientious approach to work.
  • Strong ability to Multi-task in a busy environment.
  • You will be a fluent English speaker with a positive "Can Do" attitude.
  • A 2nd language would be advantageous.
  • Excellent presentation and customer Service Skills.
  • Full Clean Driver's licence required.


**This is a shift position 5am-midnight (8 hour shifts) working a scheduled roster 5 over 7 days per week**

If you think this is a role you can succeed in please apply today.

 

More career opportunities-

Visit Europcar on Jobbio's careers page.

Visit Europcar on Indeed.com page.

Visit Europcar on Jobs.ie careers page.

1800 948 855

Same smart app. More mobility.

Download the Europcar mobile app for iPhone, iPad and Android now!

More information