Aggressive renovation and the 2010 advent of Terminal 2 have made Dublin Airport one of Western Europe's most up-to-date hubs. Customer service assistants (CRAs) are stationed around the premises to help with any specific enquiries or requests. You'll recognise them by their pink polo shirts.
Luggage trolleys are available for free from any of 50 trolley bays scattered throughout the facility. The airport goes on to offer other standard services like baby changing rooms, lost luggage facilities, an on-site prayer hall and on-call medical staff.
Beyond this, wireless internet broadcasts throughout the terminal, or there are internet kiosks stationed in Piers A, B and D as well as in several common areas. The kiosks in the Mezzanine, Departures Hall and Arrivals Hall (near the Dublin Airport car hire desks) are print-enabled, convenient for printing out your e-ticket or itinerary.
If you need to post a parcel before taking off, you can stop by touch-screen service centre. It's equipped to weigh packages and collect postage, all with a few taps of the screen. Customers even have the option to pay with a credit or debit card.
The airport play areas are sanity savers for families with children, and there are several scattered throughout Terminal 1. Travelling with children is complicated to say the least, and families with restless little ones can channel that enthusiasm at the play area outside of Gate 112 or at the Globetrotters Play Area in the Mezzanine Food Hall. It's also worth stopping by Eason bookstore to pick up an activities book or magazine.