We have been informed by the Volkswagen Group of a potential safety issue on one of the rear belt buckles of the new Volkswagen Polo, Seat Arona, Seat Ibiza (new models year 2018). For safety reasons, Volkswagen Group has asked their customers and rental car companies not to use the rear middle seat position of these models.
Customers with 4 passengers (or less than 4): return to the closest location to receive detailed guidance and benefit from a prevention and signalling solution that will prevent you from using the middle rear seat belt.
Customers with 5 passengers or customers willing to use the middle rear seat for any reasons: return to the closest location so that we can provide you with an alternative 5 seats vehicle for the rest of the rental period. By doing so, we ask you to return the car with 4 passengers maximum in total in the car, not using the rear middle seat position.
If you are about to rent one of these car models, please note that they have been reclassified from 5 seats to 4 seats or less in order to align the vehicle with its new manufacturer’s usage conditions.
A prevention and signalling solution will be systematically applied to the middle rear seat belt of these vehicles, to prevent its usage.