Cookie Policy

 

Cookie policy

1. What is a cookie?

Cookies and other similar technologies (SDK, third party call, etc) are traces stored on your device when you visit our website (the "Cookies").Europcar International S.A.S.U., whose registered office is located at 13 ter Boulevard Berthier 75017 Paris, France, collects information on your device by using cookies and similar technologies. The terms "Europcar", "we", "us" or "our" used in this policy refer to Europcar International S.A.S.U.

 This policy (the "Cookie Policy") describes the different types of cookies or other similar technologies  used on this website.

This Cookie Policy completes and should be read in conjunction with the Privacy Policy.

2. What types of cookies do we use?

We use different types of cookies for the following purposes:

Necessary :

  • To enable the proper functioning of the website.

Marketing :

  • To identify you across different websites.
  • Showing relevant ads based on your interests.

Statistics :

  • Measure the volume of the website's audience, anonymously.
  • Analyze your browsing habits.
  • Identify site malfunctions (bugs).
  • Example: Google Analytics.

3. How long do we keep cookies?

We use both "persistent" and "session" cookies:

- Persistent cookies are cookies that are stored on your device from visit to visit, until they expire or you request their deletion ;

- Session cookies are cookies that are temporarily stored on your device and then automatically deleted.

 

4. Is information collected through the use of cookies transferred outside the EU?

We would like to draw your attention to the fact that information collected through the use of certain cookies may be transferred outside the EU. This is because some cookie vendors maintain servers around the world in order to provide a better quality of service. We encourage you to review the privacy policies of these vendors to better understand the rules that apply to the transfer of your information.

 

5. List of the cookies

Type of cookie

Name of cookie

Cookie vendor

Description/Purpose of the cookie

Duration

Transfers of data outside the EU ?

Necessary

 

 

 

auth.strategy

nuxtJS

This cookie is necessary to allow you to log on to our website.

Session

No

EuropcarLocale

Europcar Mobility Group

This cookie is used to retrieve and store the display language for the duration of your session.

1 day

No

JSESSIONID

Europcar Mobility Group

This cookie allows you to keep your settings during your navigation.

Session

No

synchronize

Europcar Mobility Group

This cookie is used to synchronize the various technical modules on our site.

Session

No

TS015d1c25

Europcar Mobility Group

This cookie is necessary to manage network traffic and avoid overloads.

Session

No

ak_bmsc

Akamai

This cookie is used to track the progress of the session going through the standard detection workflow. When present, it is also used as the identifier instead of the IP address for the bot rate control rules.

2 hours

USA

bm_mi

Akamai

This cookie is used to track the progress of the session through the browser validation detection method.

2 hours

USA

bm_sv

Akamai

This cookie is used as part of the session validation detection method and keeps track of the number of HTML pages and Ajax requests the client makes.

2 hours

USA

bm_sz

Akamai

This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the short term cookie. It references the telemetry collected during the session.

4 hours

USA

_abck

Akamai

This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is also used to control the behavior of the JavaScript on Europcar side, in particular the telemetry collection process and plays a role in the Proof o Work challenge process.

1 year

USA

sec_cpt

Akamai

This cookie is used as part of the challenge action (Captcha, PoW, behavioral) available in the behavior anomaly detection method of Bot Manager Premier. This cookie tracks the state of the challenge process.

5 - 120 minutes

USA

ak_wfSession

Akamai

This cookie is used as part of the Bot Manager Standard and Bot Manager Premier workflow validation feature

2 hours

USA

Didomi_cookies

Didomi

This cookie is used to transmit your consent to Didomi.

1 year

No

Didomi_token

Didomi

This cookie contains consent information for personalized purposes and for personalized partners, as well as information specific to Didomi (e.g. user ID).

1 year

No

euconsent-v2

Didomi

This cookie contains the chain of consent for the IAB's "Transparency and consent framework" as well as the consent information for all IAB standards (partners and purposes).

1 year

No

 

Statistics

ABTastySession

AB Tasty

This cookie is used to identify a unique session. It allows us to determine that a new session is starting for a given user.

1 year

No

_ga

Google

This cookie stores a unique identifier used to generate statistical data about how you use our site.

2 years

USA

_ga_#

Google

This cookie is used by Google Analytics to collect data on the number of times you have visited our site as well as the dates of your first and most recent visits.

2 years

USA

_gat

Google

This cookie is used by Google Analytics to reduce the query rate.

1 day

USA

_gid

Google

This cookie stores a unique identifier that is used to generate statistical data about how you use our site.

1 day

USA

dtCookie

Dynatrace

This cookie tracks a visit over multiple requests. We use this cookie to manage the availability and performance of our site.

Session

No

dtLatC

Dynatrace

This cookie measures server latency for monitoring the performance of our site.

Session

No

dtPC

Dynatrace

This cookie is required to identify the appropriate endpoints for beacon transmission and includes the session ID for correlation.

Session

No

dtSA

Dynatrace

This cookie is used as intermediate storage to track your actions.

Session

No

rxVisitor

Dynatrace

This cookie contains a user ID to track usage of our site over multiple sessions.

2 years

No

rxVt

Dynatrace

This cookie is used to delay the session.

Session

No

Marketing

 

 

 

 

uid

Criteo

This cookie is used to perform ad targeting when you visit our site.

13 months

No

bd4ti

bd4 experiment data

BD4 TRAVEL

These cookies are used to provide recommendations on the vehicle models presented to you.

13 months

No

_glc_au

Google

This cookie is used by Google AdSense to test the effectiveness of ads on websites using these services, it is the first cookie for the "Conversion Linker" feature, which takes information from ad clicks and stores it in a first-party cookie so that conversions can be attributed off the landing page.

13 months

USA

_cs_c

Content Square

This cookie is used by Content Square to record your consent to track your behavior.

13 months

No

 

_fbp

Facebook

This cookie is used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers.

1 year

No

_cs_id

Content Square

This cookie records statistical data about your behavior on the website.

13 months

No

intercom-session-k7su1ekb

Intercom

This cookie uniquely identifies you and allows us to personalize the display and keep a history of conversations for up to 7 days after the display and conversation with you.

7 days

USA

intercom-device-id-k7su1ekb

Intercom

This cookie is used to identify the device interacting with the Messenger in order to improve security.

9 months

USA

intercom-id-k7su1ekb

Intercom

This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat

9 months

USA

_cs_s

Content Square

This cookie is used to identify how often you visit our site and for how long.

1 day

No

_cs_mk_ga

Content Square

This cookie ensures Google Analytics dimensions and eVars are set only once every 30 minutes

30 minutes

No

muid

Bing

This cookie allows Microsoft Bing to track your behavior in order to deliver targeted ads.

13 months

USA

Europcar Iadvize

iAdvize

This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.

1 month

No

iadvize-1245

iAdvize

This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.

13 months

No

NID

Google

This cookie contains a unique identifier to remember your preferences and other information such as language choice, number of search results to display on the page.

6 months

USA

_uetsid

Bing

This cookie allows us to interact with you if you have visited our site before.

1 day

USA

_uetvid

Bing

This cookie allows us to interact with you if you have visited our site before.

21 days

USA

_gid

Google

This cookie distinguishes between unique users and pages that users have viewed.

1 day

USA

cto_bundle

Criteo

This cookie is used for advertising retargeting.

13 months

No

OGPC

Google

The purpose of this cookie is to enable Google maps functionality. It is used to store your preferences and information when a page with Google maps is viewed.

13 months

USA

IDE

Google

This cookie is used by Google Analytics to send you advertising.

13 months

USA

DV

Google

This cookie contains a unique identifier to remember your preferences and other information such as language choice, number of search results to display on the page.

6 hours

USA

HSID

Google

This cookie is used to authenticate you and ensure that only you as the account holder can identify yourself.

2 years

USA

__Secure-3PSIDCC

__Secure-1PAPISID

SAPISID

Google

These cookies build up a list of your interests when you visit the site to display relevant and personalized ads through retargeting.

2 years

USA

SID

Google

This cookie is used to authenticate you and ensure that only you can access it.

2 years

USA

APISID

Google

This cookie is used to play Youtube videos embedded in the website.

2 years

USA

tc_cj_v2

Tagcommander

This cookie is used to record user navigation (acquisition channels and traffic sources).

1 year

No

visitor_id-hash

Pardot

The hash cookie contains the account ID and stores a unique hash code. For example, the cookie named visitor_idxxxx-hash stores the hash code "855c3697d9979e78ac404c4ba2c66533" and the account ID is xxxx. This cookie is a security measure that prevents a malicious user from impersonating a business customer and accessing the corresponding prospect's information.

1 year

No

TDCPM

TDID

.adsrvr.org

These cookies store a unique identifier that allows us to recognize you when you return to our site. The unique identifier is used for targeted advertising.

1 year

No

TC_PAGES_VIEWED

Tagcommander

This cookie is used to count the number of pages you have viewed.

session

No

1P_JAR

Google

This Google Analytics cookie is used to track you, serve personalized ads and target those ads.

1 month

USA

TD_UNIQUE_IMP

Avent Media

The unique impression cookie contains the programs of the ads viewed as well as the time the ad was viewed. This information is used to identify unique ad views.

30 days

No

TD_PIC

Avent Media

The post-print cookie contains information about ad views for organizations that have enabled post-print tracking.

72 hours

No

TradedoublerGUID

Avent Media

The GUID cookie contains an identifier to store the user's event history on the server.

30 days

No

TD_EH<counter>

Avent Media

The event history cookie contains information about the last three clicks. This information is used to be able to link clicks to closures.

30 days

No

TD_UNIQUE_IMP

Avent Media

The unique impression cookie contains the programs of the ads viewed as well as the time the ad was viewed. This information is used to identify unique ad views.

30 days

No

TD_PIC

Avent Media

The post-print cookie contains information about ad views for organizations that have enabled post-print tracking.

72 hours

No

taboola_session_id

Taboola

This cookie creates a temporary session ID to avoid the display of duplicate recommendations on the page.

session

No

taboola_select

Taboola

This cookie maintains a record of whether you performed an action in the “Taboola Select” feature.

1 year

No

taboola_fp_td_user_id

Taboola

This cookie indicates that you rclicked on an item that was recommended by Taboola’s Services. This is used for reporting and analytics purposes.

1 year

No

t_gid

Taboola

This cookie assigns a unique User ID that Taboola uses for attribution and reporting purposes, and to tailor recommendations to a specific user.

1 year

No

trc_cookie_storage

Taboola

This cookie assigns a unique User ID that is used for attribution and reporting purposes.

1 year

No

_tb_sess_r

Taboola

This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. It maintains a session reference about your visit to this particular website.

30 min

No

_tb_t_ppg

Taboola

This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. This cookie is used to identify the referring website (i.e. the website that you visited prior to arriving at this publisher’s website).

30 min

No

abLdr

Taboola

This cookie supports routine technical and performance improvements for Taboola’s browser-based Services.

3 hours

No

 

abMbl

Taboola

This cookie supports routine technical and performance improvements for Taboola’s mobile SDK Services.

3 hours

No

 

tb_click_param

Taboola

This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. It measures performance of the publisher’s homepage articles that are clicked.

50 seconds

No

 

taboola global:last-external

Taboola

This cookie is used for attribution purposes to see what link or page led a user to the current page.

Local storage (deleted when user deletes it)

No

 

global:last-external-referrer

Taboola

This cookie is used for attribution purposes to see what link or page led a user to the current page.

Local storage (deleted when user deletes it)

No

 

ln_or

Linkedin

This cookie is used to determine if Oribi analytics can be carried out on a specific domain

1 day

Yes

 

sc_at

Snapchat

This cookie is used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the performance of advertising campaigns.

13 months

Yes

 

TikTok

TikTok

This cookie is used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the performance of advertising campaigns.

13 months

Yes

 

6. SDK

When using the Europcar application, SDKs (Software Development Kits) are used to make it work. The SDKs we use on the application are the following:

Appsflyer SDK: This SDK is used to measure the performance of the application and to analyze online acquisition campaigns. You can disable this data processing at any time via https://appsflyer.com/optout. You will need to pass on the IDFA of your mobile device in order to deactivate the processing.
Salesforce SDK: This SDK allows you to manage the sending of notifications to your phone in order to inform you of the confirmation of your vehicle or to be alerted about current offers. You can disable notifications directly in your phone settings.
Content Square SDK: This SDK allows us to analyze your behavior on our applications and thus improve the content and the user experience on the application.
Firebase SDK: This SDK hosts our application.

7.Third party calls

Type of third party call

Name of the third party call

Third party call vendor

Description / Purpose of the third party call

Duration

Transferts of data outside the EU ?

Necessary

 

 

 

imaqes.ctfassets.net

Contentful

This third party call is used for serving the website content

Session

Yes

cdn.contentfuI.com

Contentful

This third party call is used for serving the website content

Session

Yes

app.launchdarkIy.com

Launchdarkly

This third party call allows Europcar to coordinate the

rollout of new features of the website.

Session

Yes

events.launchdarkIy.com

Launchdarkly

This third party call allows Europcar to coordinate the

rollout of new features of the website.

Session

Yes

sentry.io

Sentry

This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.

Session

Yes

browser.sentry-cdn.com

Sentry

This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.

Session

Yes

cdn.tagcommander.com

Tagcommander

This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent

Session

No

manager.tagcommander.com

Tagcommander

This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent

Session

No

maps.googIeapis.com

Google Maps

This third party call is used to show users where Europcar car rental stations are located

Session

Yes

maps.gstatic.com

Google Maps

This third party call is used to show users where Europcar car rental stations are located

Session

Yes

fonts.googIeapis.com

Google Maps

This third party call is used to show users where Europcar car rental stations are located

Session

Yes

fonts.gstatic.com

Google Maps

This third party call is used to show users where Europcar car rental stations are located

Session

Yes

cloudfront-de-int.Its.emobg.io

Europcar

This third party call is used to obtain key resources that are hosted

Session

No

applications.europcar.com

Europcar

This third party call is used to obtain key resources that are hosted

Session

No

static.europcar.com

Europcar

This third party call is used to obtain key resources that are hosted

Session

USA

Marketing

 

 

 

 

try.abtasty.com

AB Tasty

This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.

Session

No

dcinfos-cache.abtasty.com

AB Tasty

This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.

Session

No

 

8. How to manage your cookies ?

You can activate or deactivate the use of cookies and request their deletion by clicking Consent choices

You have data protection rights regarding the processing of your personal data, including with respect to cookies (e.g., a right of access, rectification, suspension). You can easily accept or decline their use by selecting the appropriate options in the privacy center. You can also withdraw your consent and request the deletion of this information at any time.

You can learn more about these rights by reading the privacy policy.

You can also manage your cookie settings in your web browser. If you have any questions about the use of cookies, please contact dpo@europcar.com

This cookie policy was last modified on April 5th 2023. We reserve the right to change this cookie policy at any time.