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Move safely with flexibility
Safety programme
ENJOY THE BEST RENTAL EXPERIENCE
Things have changed. And so have we.
As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible rental experience.
“Safety Programme”, our #1 commitment
'Zero contact' policy
Stringent cleaning and disinfection of stations and vehicles
Social distancing practises and processes implemented
‘No contact’ vehicle collection service available at Dublin Airport – GoCar by Europcar
Watch this video to learn more about our safety and cleaning measures.
Europcar App - MOVE WITH FLEXIBILITY
MANAGE YOUR BOOKING WITH EASE
Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.
Cancellations are free of charge up to 48 hours prior the pick-up time.
If you cancel your reservation less than 48 hours before the pick up time, a fee of EUR 50 / GBP 45/ AUD 88/ NZD 92/ 370 DKK/ $50 USD (depending on local currency), or the whole price of rental if value is lower, will be charged.
MOVE WITH CONFIDENCE
Benefit from a contactless experience
We strictly comply with hygiene and social distancing best practices
Clean and safe experience
Pick up, drive and return your car safely
A thourough, multi stage sanitization process of our vehicles
Sanitised key placed in a sealed envelope
Once disinfected, each vehicle is sealed and flagged as clean and safe
Save time in station
PREPARE YOUR TRIP
Save time in station: less paper, and faster access to your vehicle!
Create and verify your account by scanning your driver’s licence.
Your contract will be prepared in advance.
Retrieve and manage all your bookings at anytime
Europe & Worldwide
Our network remains at your service
Our stations remain open and at your service, mainly in airports, railway stations, downtown, as well as in the suburbs (Vans & Trucks supersites).