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Move safely with flexibility

Safety programme

ENJOY THE BEST RENTAL EXPERIENCE

Things have changed. And so have we.

As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible rental experience. 

“Safety Programme”, our #1 commitment

  • 'Zero contact' policy 

  • Stringent cleaning and disinfection of stations and vehicles

  • Social distancing practises and processes implemented

  • ‘No contact’ vehicle collection service available at Dublin Airport – GoCar by Europcar

Watch this video to learn more about our safety and cleaning measures.

Europcar App - MOVE WITH FLEXIBILITY

MANAGE YOUR BOOKING WITH EASE

Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.

  • Cancellations are free of charge up to 48 hours prior the pick-up time.

  • If you cancel your reservation less than 48 hours before the pick up time, a fee of EUR 50 / GBP 45/ AUD 88/ NZD 92/ 370 DKK/ $50 USD (depending on local currency), or the whole price of rental if value is lower, will be charged.

 



MOVE WITH CONFIDENCE

Benefit from a contactless experience

We strictly comply with hygiene and social distancing best practices

We pride ourselves in ensuring all along your customer journey a clean and safe experience. We strictly comply with WHO and local health authorities recommendations and follow best in class cleaning and disinfection protocols.

Clean and safe experience

Pick up, drive and return your car safely

A thourough, multi stage sanitization process of our vehicles

Sanitised key placed in a sealed envelope

Once disinfected, each vehicle is sealed and flagged as clean and safe

Save time in station

PREPARE YOUR TRIP

Save time in station: less paper, and faster access to your vehicle!

  • Create and verify your account by scanning your driver’s licence.

  • Your contract will be prepared in advance.

  • Retrieve and manage all your bookings at anytime



Apple Store

Europe & Worldwide

Our network remains at your service

Our stations remain open and at your service, mainly in airports, railway stations, downtown, as well as in the suburbs (Vans & Trucks supersites).

Open Stations

FREQUENTLY ASKED QUESTIONS