Specific Terms per country
Please consult the specific hire requirements of the country where you will hire the vehicle using the corresponding listbox. Hire conditions per country are subject to change without prior notice. Please check at pick-up time.
Please select a country
Click here to download the terms and conditions for Abu-Dhabi
Tax:
5%
Additional driver:
Dhs.25/day/driver with a maximum amount of Dhs.150/driver/ Rental Contract
Max 3 additional drivers are allowed
Age:
Min age - 21 years old & Max age - 75 years old
Extra charge of AED 500 will be charged for young or senior driver
Airport surcharge:
AED 25 airport surcharge will be charged at Abu Dhabi Airport
24/7 Station
Rental deposit:
Deposit amount of the estimated rental charges plus AED1500/- will be locked on client’s credit card.
Debit Card / Cash is not accepted for the deposit, Only credit card deposit is accepted.
Accepted Credit cards & other means of payment:
Visa, Mastercard, American Express, Samsung Pay, Apple Pay.
Chauffeur driven service:
Please contact "limo@europcar-uae.com"
Delivery / Collection:
In Abu Dhabi minimum charge of Dhs.30/- each way will be charged.
Dubai & other emirates will be charged min of AED 300 depending on distance.
Driving license:
UAE Driving License is a must for All Residents from any nationality
Residents of Gulf Countries (GCC) can drive with their GCC Driving License
National Driving Licence is accepted from visitors who are citizens of these countries (UK,
USA, FRANCE, JAPAN, BELGIUM, HOLAND, SWITZERLAND, DENMARK,
GERMANY, ITALY, SWEDEN, GREECE, AUSTRIA, IRELAND, SPAIN, NORWAY, else International Driving licence is a must for visitors who are citizens of other countries.
TURKEY, CANADA, POLAND, SOUTH KOREA, FINLAND, SOUTH AFRICA,
AUSTRALIA, NEWZEALAND, ROMANIA, SINGAPORE, HONG KONG, PORTUGAL,
LUXEMBOURG, SLOVENIA, LATVIA, LITUANIA, CHINA & HUNGARY).
Fuel:
Fuel Policy is Full to Full.
If returned empty or with less fueal then cahrges will apply (Equal to refueling cost + 10% service charge)
Insurances:
Rates include standard insurance with excess of AED [1200-3500] varies per car category.
Full insurance is provided upon request at 20-100 AED per day depending on the vehicle category.
One-way rentals:
1) Domestic:
Domestic one way between the emirates of UAE is allowed.
2) International:
International one-way rental is not allowed.
Other services:
Additional charges are applicable for Nav/GPS system, tracker system, child/baby seats, Spare-key,or any other additional service requirements.
Restriction of use:
a) In violation of traffic and other regulations;
b) For illegal actions;
c) For re-renting
d) For driving on terrain or roads that are not suitable for the Vehicle;
e) On rallies, off roading or racing events.
Crossborder:
Cross Border Insurance fees = AED 750/- for 1-7 days, then AED 100/- per each additional day, upto a maximum amount of AED 1500/- per rental .
The purchase of "Oman Insurance" (X-BORD4) from Europcar Head Office is mandatory, for UAE vehicles driving into Oman, where vehicles can't be left there and should be driven back to UAE, as we offer NO Oneway to Oman .(Mileage will be restricted to 250 km/DAY in case of cross border for all SIPPS)
Use of Winter Tyres:
Winter Tyres are not required.
Specific note:
To hire a car the driver needs valid passport or ID, driving licence and credit card
Please read EC ABU DHABI DETAILED RENTAL TERMS AND CONDITIONS for more details.
Tax :
20%
Airport Surcharge :
18 euro/rental (vat inclusive)
Age :
Minimum 21 years for all car group. Maximum age 70 years. A Young Driver Surcharge will be applied for drivers of 21 and 23 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence not mandatory.
Cash Rental deposit :
Not available
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Available within & Outside City limits upon requests
One-Way Rentals :
A) Domestic : Available between Europcar locations.
B) International : Not Available.
Other Services :
All Child safety seat, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Bulgaria and Bosnia and Hercegovina are not allowed.
Chauffeur Driven Service :
Not available.
Others :
Charges may apply when cancelling a service within 24 hours of the pickup time.
Click here to download Terms and Conditions for Andorra
Full terms and conditions:
Tax:
4.50%
Additional driver:
15 euros per day, max 150 euros per rental
Age:
Young driver charge 21-25, charge per day: 15 €, charge per rental :150 €
Airport surcharge:
None
Cash rental deposit:
Only credit cards accepted
Chauffeur driven service:
none
Credit cards accepted:
Visa, Mastercard
Delivery / Collection:
45euros
On request, from Monday to Friday
Driving licence:
International driving licence not requested. Only in european caracters. Minimum 2 years driving experience.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply.
One-way rentals:
1) Domestic:
2) International:
Crossborder:
Not accepeted
Other:
No Show fee 95euros or 100% of rental if lower
Tax :
5%
Airport Surcharge :
Cars rented at Europcar locations in the airport are subject to a surcharge of 35USD
Age :
Minimum age is 19 Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Additional Driver :
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 7 USD / day, maximum 70 USD / rental
Driving licence :
Minimum 12 months or 19 years old for MDMR / ECMR / ECAR /EDMR/ CDMR/ DDAR Minimum 24 months or 21 years old for IFMD /DMMR / IFAD / SFMR / SFAD / SFAR / PFAD / IFMR / FPMD/ MFMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Cash Rental deposit:
Details are available from Europcar Reservation Office
Credit Cards Accepted:
Visa
Deposit Policy:
Please refer to the LeisSales Fleet Template
Insurances:
LDW - Excess from 2300USD up to 8200USD, according to the rented car group
SPCDW - 0 Excess, subscription according to the rented car group
SPTHW- 0 Excess, subscription according to the rented car group
Delivery / Collection:
60USD for all groups
One-Way Rentals :
A) Domestic : Not available.
B) International : Not available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Seat Booster, Snow Chains and Navigation System.
Restriction Of Use :
Circulation limited to the province of Luanda Circulation outside the province of Luanda requires authorization and the subscription of the insurance SPTHW is mandatory.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Fuel :
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge is 40 plus the standard pump price per litre
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years for all car group. There's no maximum age limit.
A Young Driver Surcharge will be applied for drivers of 21 and 22 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence Mandatory.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection
Available Within and Outside City limits upon request.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: Available between Europcar stations,except for Ushuaia.
B) International: not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross Border: it is only allowed to cross the Argentinian border to Brazil, Chile, Paraguay and Uruguay, under request. Cross border requests should be submitted togeather with a copy of the driver's passport and driving license with at least 96 working hours prior the date of rental. Cross border permits can be requested from all of our stations except for the Ushuaia Airport Station.
An International driving license is mandatory to drive a car in Argentina.
Chauffeur Driven Service :
Not Available.
Others :
Charges may apply when cancelling a service within 48 hours of the pick up time and for not ever showing to pick up the car ("No Show").
Click here to download Full terms and conditions
Tax 20%
Airport Surcharge :
Fixed 8 euros, Airport station 24/7 service
Age : Min age - 21 years old Max age - 75 years old
Additional Driver : 10 EUR per day Max 40 EUR for the whole rental
Driving licence : Valid driving licence for at least 3 years
International, European and Russian driving licences are accepted.
International driving licence is required for USA,Canada,Australia and not latin alphabet licenses
Rental deposit : Cash rental deposit is not accepted
Maestro card is not accepted for the deposit.
Only credit card deposit is accepted .
The deposit will be automatically unblocked within 30 days after blocking the amount
Credit Cards Accepted : Visa, Mastercard, American Express
Rental and excess amount is the same
Insurances : Standard insurance is included in the rates. Full insurance for extra cost depending on vehicle model
Delivery / Collection : 20 euros in Yerevan, out of Yerevan please email us to info@europcar.am
One-Way Rentals :
1) DomesticIn town - free of charge between stations
2) International: Cross border one way rental is allowed only for Georgia /Tbilisi and airport (170 EUR)
Cross border : Is possible only with Georgia. Cross border fee is 70 EUR
Other Services :
Baby seater 10 EUR per day, max 40 EUR
GPS 10 EUR per day, max 40 EUR
Chauffeur Driven Service : 35 EUR for 9 hours daily
Restriction Of Use :
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, test drives or racing events;
Use of Winter Tyres Provided in winter without any extra charge
Financial qualification : Total car rental + /350-800/ EUR on the credit card
Environmental Tax: No applied in the country
Others conditions :
To hire a car the client need valid passport, driving licence and credit card
Tax :
3.5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 23 years for all car groups, no maximum.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Cash deposits are accepted.
Credit Cards Accepted :
American Express, Diner's club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Delivery / Collection
Not available.
One-Way Rentals :
A) Domestic :between all Europcar stations one way charges apply in all cases. The fees vary and are included in the quoted price.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Australia
Tax :
10% Goods and Service (GST)
Airport Surcharge :
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age :
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver :
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence :
Full unrestricted driving licence and international drivers license in English.
Cash Rental deposit :
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorised on your credit card at time of pick up.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Covers :
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Delivery / Collection:
Maybe available Within and Outside City limits.
One-Way Rentals :
A) Domestic : may be available between Europcar stations. B) International : Not available.
Other Services :
Navigational Unit and Child Seats. There are some toll roads which include an obligation to pay Tollaust Pty. Limited ACN 050 538 693 (“Linkt”) a Service Fee of $3.30 (inc GST) for each calendar day on which you use a toll road in addition to payment to Linkt of the applicable tolls.
Restriction Of Use :
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and above the Snow Line is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.com.au for full details. cover.
Chauffeur Driven Service :
Not Available.
For full terms and conditions, please click here.
Tax :
18%
Airport Surcharge :
Free of charge
Age :
21 years old for all car groups
Additional Driver :
Free of charge, the second additional driver is available at 5 Euro per day, the third additional driver is at 5 Euro per day
Driving licence :
1 YEAR FOR ALL VEHICLES EXCEPT LDAR, SFAR, FFAR and SVMR (2 YEARS)
Cash Rental deposit :
250 EURO ( Cash not acceptable)
Credit Cards Accepted :
Master Card and Visa.
Insurances :
CDW and THW are mandatory
Delivery / Collection
Amount: 15EUR / Included: 35KM / Charge per ADD KM: 0.2KM, Amount: 110EUR / Included: 260KM / Charge per ADD KM: 0.2KM
Other Services :
Chauffeur service, Roadside assistance
Restrictions of use:
dependent on driver age and type of vehicle required
Chauffeur Driven Service :
40 EURO excluding VAT
One-way rentals: :
1) Domestic:penalty 1000EUR
2) International:penalty 1000EUR
Fuel :
FUEL TYPE - DIESEL: PUMP FUEL PRICE/LITER: 0.35. REFUELLING CHARGE PRICE/LITER: 0.85,FUEL TYPE - LEADED: PUMP FUEL PRICE/LITER: 0.5. REFUELLING CHARGE PRICE/LITER: 1,FUEL TYPE - SUPER UNLEADED: PUMP FUEL PRICE/LITER: 0.7. REFUELING CHARGE PRICE/LITER: 1.2
Tax :
5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all locations. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven Only. Available upon request. Details are available from Europcar Reservation Office.
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Access, American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
Available between all Europcar station on the same island.
Other Services :
Baby Seat.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Tax :
8%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Chaufeur service only.
Additional Driver :
Chaufeur service only.
Driving licence :
Chaufeur service only.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
Mastercard, Visa.
Insurances :
Not avialable. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Mobile Phone.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
All cars are chauffeur drive srvice
CHAUFFEUR FEE AND MEAL INCLUDED IN THE RATES
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Min 18 years and max 99 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. 12 EUR per rental.
Driving licence :
Held for at least 1 year.
Cash Rental deposit :
Cash Rental deposit not accepted, Credit Card Only.
Credit Cards Accepted :
Mastercard, Visa.
Insurances :
Basic, Medium, Premium SPTHW, SPCDW. Details are available from Europcar Reservation Office.
Delivery / Collection :
Yes.
One-Way Rentals :
A) Domestic : Accepted. B) International : Accepted.
Other Services :
Child Seat Infant, Child Seat, Snow Tyres mandatory from December 1st til March 1st.
Restriction Of Use :
War Zones.
Chauffeur Driven Service :
Yes.
Click here to download Terms and Conditions for Belgium
Tax :
21%
Eco tax: 4.50 €
Airport Surcharge :
Details are available from Europcar Reservation Office. 55€ VAT excluded for the airport and railway stations.
Age :
From 19 to 30 years depending on the car category. Please check the "Age requirements" here.
Additional Driver :
If the renter pays an additional driver charge, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year, according to the car group AND in compliance with Belgian legislation. In case of doubt, contact the Europcar Reservation Office or the checkout station
Security deposit :
Please click here for more information.
Credit Cards Accepted :
American Express, Diners Club, JCB, Master Card, Visa. Two credit cards required for certain vehicle category. Details are available from Reservation Office.
Protections :
-
CDW (Damage Protection)
-
THW (Theft Protection)
-
PAI (Personal Accident Protection)
-
WWI (Glass & Tyres Protection)
-
RSA (Road Side Assistance)
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic: Available between all Europcar stations. B) International: Details are available from Europcar Reservation Office.
Other Services :
Baby Seat. Navigation System, Winter Tyres
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 or 4 years, according to the car group. VISA MANDATORY FOR FOREIGN CUSTOMERS. INTERNATIONAL DRIVING LICENCE COMPULSARY.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa, American Express.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Not Available.
Other Services :
Child Seats Baby, Child Seat Infant, Jerrycan, Second Spare Tyre. Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven Only.Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Bolivia
Tax:
Subject to change according to government laws 16% of products and services.
Additional driver:
The price for adding an additional driver is USD 6, not including taxes. The rental company charges per young / senior driver are applicable to all additional drivers.
Additional charges:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements. Additional services to pay locally: All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice. After your rent: In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different.
Age:
The minimum driving age is 21 years, for all categories except city cars (MDMR, EDMR, HDMR, HDAR, NDMR).
A surcharge for young drivers of USD 4 per day + taxes will apply to all drivers between 18 and 21 years old.
Airport surcharge:
USD 10 plus taxes for rent. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. Our representative will be waiting for international / national arrivals to pick it up. Call us: +591 76630118 - +591 77285833 - +591 77205118.
Included without cost within the urban area. It will have a cost if the assistance that is required is outside the city. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Rental deposit:
SECURITY DEPOSIT USD 2,000.00 During collection, the main driver will be blocked with a US $ 2,000.00 security deposit on your credit card. The card must be enabled to make purchases in Bolivia. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Credit cards accepted:
American Express
MasterCard
Visa
This company [does not accept] prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
Assistance in Route Resupplay of fuel: A. Tank full to full tank: if the vehicle is returned full tank will not be charged refueling service charges. B. Tank full option; it is paid in advance at the beginning of the rent 0.89 ctvs. dollar per liter it is no longer necessary to load the fuel tank at the time of the return. No refunds are made for fuel not consumed when the rental ends. For customers who rent more than three days, this service is recommended. C. Fuel refill; If the car is not returned with a tank full of fuel or this service was not contracted, Europcar Bolivia will charge 1.07 ctvs. of dollar per liter of fuel. Driver service Mileage Vehicle washing International insurance One Way International permit Equipment for income from Uyuni salar Special equipment for companies Maintenance GPS navigation system Satellite Gps for companies
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Documentation:
Passport or identity card Driving license
Credit card Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered.
Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Insurances:
Deductible for collision damage, for theft, total loss. The charges may vary according to the car category. The data is available at the Europcar offices. Basic coverage of CDW / THW In case the bodywork is damaged during the rental, the maximum amount that could have to pay would be the so-called franchise for damages. The coverage will only be valid if the terms of the rental agreement are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or bottom), fees (such as towing or unused time) or objects within it (such as child seats, GPS devices or personal effects) would be contemplated. Damages or accidents must be reported immediately to activate CDW / THW; otherwise, the full values of the damages themselves and third parties involved will be charged to the customer's credit card. 10% damage administration fee. Failure to comply with the terms and conditions of the lease (for example, if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or if EUROPAR is not informed within 02 hours of the occurrence of the accident, between others). , the client will lose the protection that he contracted and will be responsible for the total cost of repair and / or replacement of the vehicle. None of the protections described above covers traffic infractions, loss of personal property, cost will be the sole responsibility of the client, or judicial or extrajudicial costs. When the customer rents an EUROPCAR vehicle, he is responsible for returning the vehicle in the same condition in which it was delivered.
Liability insurance (TPL) This covers the responsibility of the driver for injuries or property damage contemplated in the policy. It does not cover, however, possible injuries to the driver or damage to the rental vehicle. The coverage will only be valid if the terms of the rental agreement are met. The value will depend on the car group. TPL- Third-party liability insurance includes limited coverage. The SLI coverage is independent of the mandatory TPL coverage and is available with an additional charge per day plus applicable taxes, for all types of vehicles. Immediately inform the offices about the damage or accident occurred within 24 hours of the event, otherwise you will be charged for all damages. Extraterritorial insurance: it is obligatory for when the client leaves the country this insurance covers him own damages. There is no coverage if security measures are not used when the vehicle is left unattended or if the tenant can not return the keys or for damages caused by the negligence of the driver or tenant. Or when his collision is with a fixed object. In case of extraterritorial insurance only covers own damages does not cover partial theft or total theft. Extraterritorial insurance must be requested 5 business days in advance, if you do not have the correct documentation you could be forced to return from the border or you could be subject to paying a considerable fee. Assistance in Bolivia for RAC vehicles. The same extraterritorial permit can be requested at the counter, but you must wait 5 business days and pick it up at our offices.
Supplementary insurance In the event of an accident, this package only contemplates the payment of half the deductible of the CDW / THW coverage as a result of a collision, theft, rollover and total loss of the vehicle. It includes the protection in case of personal accidents (PAI) and double coverage in relation to CDW in case of damage to third parties. The minimum age required to contract this package is 26 years for the main driver Immediately inform the offices about the damage or accident that occurred, otherwise you will be charged for all damages. The loss of profits due to the deterioration of the vehicle will be calculated using the agreed rental price. This protection does not cover damage from broken tires, tires and windshields. It does not cover the loss of accessories such as tires, emergency tires, tires, radio, speakers, headrests and mirrors, among others. The theft of engine parts or components is also not covered. SLI Europcar offers to increase liability coverage up to $ 150,000.00
PAI This insurance provides peace and confidence that personal protection accounts for medical expenses in the event of an accident in the vehicle. The insurance is for the driver and extends to the occupants of the vehicle, provided that the allowed number of occupants is not exceeded. Charge per day. Coverage: Medical expenses of up to $ 4000 per occupant. Permanent disability up to $ 20,000 per occupant. Death up to $ 20,000 per occupant. Funeral expenses of up to $ 1000 per occupant. Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
One-way rentals:
1) Domestic:
Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office. You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. If you decide to rent a vehicle in an office and return it in a different city the rates vary according to the branch minimum 3 days of rent. Sipp codes not allowed MDMR, EDMR, HDMR, HDAR, NDMR. The category MDMR, EDMR, HDMR, HDAR, NDMR can only be used on paved roads within the urban radius of the city. 2) International:
The rates vary according to the route that the client makes, minimum 3 days of rent. Subject to cost and availability, request 7 days in advance. Available between Europcar rental centers must be paid for the countries of: Peru, Chile, Argentina, Brazil, Paraguay, making an advance procedure contact +591 76630118 - +591 77285833 - +591 77205118.
Limited mileage:
The kilometers are limited to 100 km per day, where additional kilometers will be charged @ 0.30 - 0.55 / km varies according to the group and the category of the vehicle.
Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is USD 19.00, not including taxes. Terms and conditions of additional services: All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
Vehicle replacement
Replacement of the car subject to availability and must be requested to the station. In the event of an accident, the passenger will be fully responsible for any transport or towing costs of the car to the Europcar station. This service is limited by geographical distance. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Traffic fines:
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
Condition of the vehicle:
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of USD 10 to USD 35 will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle, handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges:
This section shows the charges that must be paid at the rental office. These charges depend on the place of collection, the driver and the type of journey that will be made with the vehicle. This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. You are responsible for all charges and penalties, including toll charges, congestion charges and traffic fines.
Unlimited mileage:
Circulation: You should only drive on asphalt roads, is prohibited to drive on dirt roads, unauthorized roads, lagoons and rivers, paved roads or that compromise the condition of the vehicle, an exception can only be made with the approval of the National Administration.
Insurance: The following insurance must be compulsory
Protection against blows, accidents or theft.
Protection for third parties.
Tyre and windscreen protection.
Extraterritorial protection for own damage.
Loyal customer This promotion applies to our clients who do not have a negative background with the company.
Promotions: No other promotion applies.
Speed: The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish maximum speeds on roads and highways throughout the country. The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin.
Warranty: During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit.
Rental: The rental payment will be made in advance. Does not include assistance in suto. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed. If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day.
Prepaid: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the days not used. No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not done so. cancelled.
Use of tires:
2nd Mandatory Tire for remote routes (eg Salar de Uyuni-Beni Yungas). Special tires for dirt roads Special tires for gravel roads In special circumstances the use of earth or gravel tires is mandatory in Bolivia. In the case of dirt or gravel, vehicles can only circulate with tires for this type of terrain with a specific specification mark. Drivers must use this type of tire or they will be subject to the payment of fines and replacement of tires. If you find a driver with asphalt tires on gravel you can be charged up to $ 60 fine plus the replacement of tires if they are damaged. If the vehicle hinders the traffic or it is abandoned, the fine will be double depending on the distance and charges.
Use of vehicles:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines.
Some driving restrictions may apply to drive in certain areas the data is available at the offices of Europcar Bolivia. It is forbidden to travel through gaps, unauthorized routes, rivers. One additional driver is allowed because of insurance restrictions.
City Cars:
Vehicles with the MDMR, EDMR, HDMR, HDAR and NDMR acriss have the following restrictions.
• Circulation only within the city, can not pass tolls and tolls interprovincial, interdepartmental or restricted areas.
• Applies to Suzuki Alto, Hyundai Eon, Suzuki Celerio and Hyundai i10 vehicles.
• Use within geographic boundaries and designated areas.
• No stone roads and compromise the use of the vehicle.
In case of breach of any of the points mentioned above, a fine of USD 100 per day will be applied.
Early return of vehicle
If the customer returns the vehicle before finishing the rental, no refund will be issued.
Tax :
17%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Master Card, Visa, Amex , Diner's Club.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Available.
Other Services :
Child Seat Toddler, Luggage Rack, Child Seat Baby, Child Seat Infant and Child Seat Booster, Mobile phone. Available from October till March : Ski Rack, Snow Chains, Snow Tyres. All available on request.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on Request. Details available from Europcar Reservation Office.
Tax :
10% plus 1% Tourism Levy charge.
Airport Surcharge :
Details are available from Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years according to the car group.
Cash Rental deposit :
Cash Rental Deposit accepted.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver SCDW, STHW and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Infant, Child Seat Baby.
Restriction Of Use :
Details are available from Europcar Reservation Office.Written Authorization must be Requirested at time of Reservation for all Cross Border Travelling.
Specific Cross Border Information can be obtained from Europcar Reservation Office. All vehicles entering Namibia, Swaziland, Lesotho, Mozambique, & Zambia will have to pay a X-BORD Fee for which applies also an Excess. Vehicles are not allowed to travel to Angola & Zimbabwe.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
10%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not available. B) International : Not available.
Other Services :
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
-
No cross-border allowed from Brazil.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Bulgaria
Tax:
20%
No Show and Cancellation fees:
Fees can apply
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office. Rental fees for young / old drivers apply to all other drivers.
Other additional charges:
Additional charges apply to the navigation system, child seats or any additional extra services.
Payments for additional extra services:
All additional equipment or services must be requested at the time of booking and must be paid directly to the chartering company when the vehicle is picked up. All prices may change and the rental company reserves the right to modify them without prior notice.
Age:
Renter and driver must be 19 years old and for certain car groups minimum age is 23. All drivers under 25 years old must pay an additional charge for young driver.
Airport surcharge:
Details are available from Europcar Reservation Office.
Rental deposit:
During the pick-up, pre-authorization on credit card will be made, a security deposit of 300 €. No security will be received in cash. Employees at the branch confirm the exact amount of the deposit.
Chauffeur driven service:
Available on request. Please contact reservations@europcar.bg
Credit cards accepted:
American Express, Visa, MasterCard.
Debit cards, prepaid cards are accepted as forms of payment of the rental or to purchase additional products.
Delivery / Collection:
Delivery/Collection in the city is free of charge, Delivery/Collection out of city is charged in depending of distance. Available on request only.
Driving licence:
Valid driving license must be held at least 1 year from the first issue.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank. An additional charge will apply if the driver refuels the car with wrong fuel.
Accepted delay time:
30 minutes. Later return will be charged as the full day rental.
Protections:
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
Basic coverage of CDW / THW. MEDIUM and PREMIUM available
In the case of bodywork damage during the rental, the maximum amount that could be paid would be the so-called "Excess". Coverage will only be valid if the terms of the lease are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or floor), fees (such as towing or unused time) or items in it (such as child seats, GPS or personal equipment)
Supplementary insurance
Child Seat Infant, Baby Seats, Toddler seats, Ski Rack, Snow Chains, Navigation System, Cross-border.
One Way:
Domestic: available between all Europcar stations at minimum 2 days of rental. Additional charges apply
International: Availalble at minimum 3 days of rental. Additionals charges apply. Additional restrictions may apply. Please contact Europcar Reservations Office
Cross Boarder:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
UK, Turkey, Kosovo, Albania and ex USSR countries n/a Cross border is NOT ALLOWED!
Speed:
The driver is allowed to drive at 50 km / h in the city at a speed of up to 90 km / h on a national roads and 140 km / h on motorways . The driver must not exceed the maximum permissible driving speed of a vehicle designated by a traffic sign or conveyor.
The security deposit
During the pick-up, pre-authorization on credit card will be made, a security deposit of 500 €. No security will be received in cash. Employees at the branch confirm the exact amount of the deposit.
Prepaid:
If a passenger returns a car for an agreed period of rental for any reason, he will not be entitled to a refund for unused days. A customer who does not pick up the vehicle at the time of launching the lease and who did not do so will not be compensated for cancellation.
After opening hours services:
If you want to pick up the vehicle or return it outside the branch opening hours (either due to a delay or change of plans), please contact us. If so, the service will incur additional costs. The cost of this service is € 15 excluding tax.
General terms and conditions of other services:
All other facilities or services are subject to local taxes and sales tax. If you need additional equipment, you need to leave a backup at the branch when you pick up the vehicle.
Vehicle replacement:
Vehicle replacement is subject to availability and must be requested at the branch. In the event of an accident, the passenger will be fully responsible for all costs of transporting or withdrawing the vehicle at Europcar.
This service is limited by geographic distance. Emergency telephone 24 hours
Traffic violations:
The renter undertakes to comply with the traffic regulations and laws and also the instructions given by the authorities and their representatives when using the rented vehicle, taking full responsibility for penalties, fines or fines for traffic offenses or violation of the municipal law or is therefore the responsibility of the lessee or any of the eligible drivers to pay costs that may be imposed on the owner.
For all purposes and for the events listed in the preceding paragraphs, the lessee irrevocably authorizes the Owner to charge deferred charges for your credit card, these fees are equivalent to the amount of fines due, breach of operation as well as due amounts due to damage to the leased vehicle or third persons. In cases where a payment is not made via a credit card, the fees for those items will be reflected in the direct invoice of the company or the person who rents the vehicle, and that person or company is responsible for the final payment.
Vehicle conditions:
The vehicle must be returned to the wear and tear standard under the same conditions as the rental. If special cleaning is required, depending on the state of the vehicle cleaning return, a special charge will be applied free of charge. It is forbidden to smoke in the vehicle, manipulate animals or spill fluids that pollute upholstery, for a fee for additional days of rental unless the vehicle is out of service for special cleaning.
Tyres damage:
In the case of a tire or disk damage, we are entitled to charge the full cost of damaged elements.
Winter tyres: All vehicles are equiped with winter tyres between November 1st and March 31st.
Using of vehicle:
The lessee undertakes not to allow anyone to drive a rented vehicle unless it has been authorized by Europcar.
The lessor agrees that neither he nor any of the other drivers mentioned uses the vehicle over unpaved roads that pass through rivers, lakes or other water bodies that endanger the operation or integrity of the vehicle. In addition, towing items, racing and fun rides, bad roads, driving lessons, rental without a license from Europcar. Failure to comply with the same provision will make you liable for damages and fines.
After your rent:
In the case of additional eligible costs, such as speeding or congestion charges, the tenant will try to contact the client when the competent authorities ask for the identity of the driver. Such a process could occur several months after the lease and will involve the payment of the administrative fee company in addition to the original amount for a penalty.
Important: To facilitate comparisons between different companies, we have standardized the names of these fees. Keep in mind that the names used by your rental company may be different.
Tax :
18%
Airport Surcharge :
None.
Age :
CHAUFFEUR DRIVEN ONLY
Additional Driver :
NONE CHAUFFEUR DRIVEN ONLY
Driving licence :
NONE CHAUFFEUR DRIVEN ONLY
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I : INCLUDED IN ALL RATES
Delivery / Collection :
None
One-Way Rentals :
A) Domestic : NOT Available.
B) International : Not Available.
Other Services :
NONE
Restriction Of Use :
Chauffeur Driven Service :
Yes
Tax :
19.25%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash rental deposit not accepted.
Credit Cards Accepted :
Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within City limits.
One-Way Rentals :
A) Domestic : Not available.
B) International : Not available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available.
Tax :
14%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 21 years.
When renting a vehicle, a driver qualified as a "young driver" (from 21 to 24 years old) pays a specific charge (from USD25 per day) (the "Young Driver Surcharge").
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash rental deposit not accepted.
Credit Cards Accepted :
American Express, Diners Club, Discover, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services :
Child Seat baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain provinces and countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
13%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
Available between all Europcar stations on the same island.
Other Services :
Child Seat Baby.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Tax :
None.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 25 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least One year.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W.: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within City limits.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not available.
B) International : Not available.
Other Services :
Child Seat Baby, Navigation System.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Tax :
19%
Airport Surcharge :
9% of total.
Chile Electronic Tolls/ Mandatory :
A surcharge will be applied in Santiago Stations and all other cities that have electronic toll gates. It corresponds to USD 9.52 per day of rental tax included. In some rates this surcharge could be included. This surcharge will be mandatory for all rentals starting in Santiago and all other stations where electronic toll are being implemented.
Age :
18 years old. Drivers under 21 will be charged of young driver surcharge. PDAR-LDAR car group minimum 21 years old.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
A valid driver's license will be required. License must be valid up to 10 days after the end of rental. If license is not written in Roman or Latin Letters, an International Driving License will be required. Electronic Driver’s Licence are not allowed by Chilean laws.
Cash and Debit Cards Rental Deposit:
Not allowed.
Credit Cards Accepted :
Visa, American Express, Diners Club, MasterCard
Insurances :
CDW /LDW has an excess depending car group . Excess will be charged whatever customer is culpable or not .Some rates could not include this coverage. Declination of CDW /LDW is allowed under certain restrictions and additional deposit . For more details download complete version.
One-way Rentals:
-
Domestic : Available between all Europcar stations (except for certain car groups in Patagonia Region).
-
International : Not available
Damages or Accidents :
Damages or accident should be reported to the nearest Europcar Station within 12 hours since the accident occurred, and a signed statement will have to be done in order to activate CDW/LDW. This statement is mandatory to activate any coverage, otherwise full values of damages to own and third parties involved will be charge to the customer credit card.
Cross Border Permit:
Only allowed to Argentina and upon request 7 working days before the rental date. To Request Cross Border an e-mail has to be sent to reservations@europcar.cl.Extra charges will apply. For more details download full version of Terms and Conditions.
No Shows and Cancellations:
One day rental penalty will be charged at USD 52,99 if reservation is not cancelled before 24 hours or if the customer is not present at the time that the car was booked. In case of late arrival, the location may check car availability. If there are cars available, any car group could be offered and no refunds for unused days or difference in car group will apply.
Optional Extras Offered:
Infant, Child and Todler seats, Full Tank Option, Wifi on board or Navigation System.
Any other details please dowlnload full Terms and Conditions or contact reservations@europcar.cl
Click here to view terms & conditions for China
Tax :
Included in rate
Additional Driver :
No Additional Driver Fee
Age :
18-75 Years Old
Airport Surcharge:
No Service
Cash Rental deposit :
All China stations do NOT accept Cash for payment.
A.Vehicle Deposit: Economy-5000 CNY; Comfort-7000 CNY; MPV-10000 CNY.
B. Customers would be best to use China Unionpay card for car rental fee, deposit and other expenses at local counter. Customers also can try to use Visa, Master, American Express or JCB. But Shouqi can NOT guarantee that credit cards are workable, it depends on the rules of your credit card issuer.
C. Shouqi will confirm whether customer had traffic violation or not within 30 (Thirty) working days from the date of car returned.If customer has no traffic violation during rental period, Shouqi will apply for refund pre-authorization/deposit within 3 (Three) working days and send bank receipt to customer email.Due to the banking process, customer will receive payment within 30 (Thirty) working days from the date that refund was done.
D. Once customer had traffic violation, the related fees will be deducted from the pre-authorization/deposit which are : Below 6 points (excludes 6 points): 200 CNY, More than 6 points (less than 12 points): 500 CNY and More than 12 points (includes 12 points): 20,000 CNY.
E. All customers need to prepare a bank card or credit card which could receive CNY for deposit refund. If the bank card or credit card which are provided by customer, can not receive CNY, customer shall bear the tax and handling fee that occurred of the refunding.
Chauffeur driven serivce:
No Service
Credit Cards Accepted :
China Unionpay (most preferred), Visa, Master, American Express or JCB
Delivery / Collection :
No service
Driving licence :
China Mainland Driving License-Mandatory
Other Services :
Not available.
Fuel :
A.Customers are required to fill the leased vehicle with correct fuel according to the fuel label of the vehicle. All losses (including but not limited to damage to the vehicle) caused by the non-conformity of the fuel filled by customer, shall be borne by the customer.
B.Refuel Rule:
1)If the fuel tank is full when customer pick up: The customer must return the car with a full tank of fuel. If the fuel tank is not full when the customer returns the car, the customer shall pay the price difference of refueling according to local fuel price and pay extra refuel service fee at 100 CNY/order .
2)If the fuel tank is NOT full when customer pick up: If fuel quantity of return is MORE than the fuel quantity of pick up, Shouqi will refund fuel price difference to customer according to local fuel price, the price difference will be deducted from total rental fee. When the fuel quantity of return is LESS than the fuel quantity of pick up, Shouqi will charge the customer fuel price difference according to local fuel price. The system will automatically calculate the corresponding amount and add it into the rent settlement.
3)No refuel service fee if tank is not full when pick up.
Insurances :
A.In China, there are no separated CDW/THW/LDW. The insurance Shouqi could provide, is Automobile Mandatory Insurance which is an integrated insurance and included in the rate.
B. Automobile Mandatory Insurance, Excess 1500 CNY
C. CNY200,000 for property and bodily harm (Maximum insurable sum for damages to persons)
D.If there is an accident during the rental period, the customer needs to protect the scene of the accident, and contact the picking-up station, and send email to callcenter@izuche.com.
E..Because of customer reason or insurance company regulation, if insurance company is not responsible to compensation or deduction, the customer shall bear the costs arising from the accident.
One-way rentals :
1) Domestic: Not Allowed
2) International: Not Allowed
Other services:
Not available
Use of Winter Tyres :
Not available
Specific note :
Foreign customers need to send scanned copy of China Mainland Driving License, the personal information page and China visa page of passport to Shouqi customer service mailbox (zuoying@izuche.com and callcenter@izuche.com) SEVEN days before scheduled pickup time. Security Department of Shouqi and Public Security Organs will verify the identity information of customer. The customer's Chinese mainland driving license and passport must be valid for more than 2 months of the actual rental period. After the public security department confirms and verifies the foreign customers’ information, the foreign customers can pick up the car at local station. Once there is problem or any change ( i.g. rental policy, vehicle availability, governmental or political issue, etc,.) on scheduled picking-up time, Shouqi will inform Europcar.
Shouqi will inform customers about verification result by email 48 hours before picking-up day. Shouqi will inspect documents which are from customers. Under some circumstances, customer may NOT be approved to rent car from China local stations.
Click here to download the terms and conditions for Colombia
Tax:
19%
Additional driver:
4 USD per day
Age:
22 years old, Drivers between 18 to 21 will be paid $9 USD per day
Airport surcharge:
10% per rental Only applicable for Bogota station BOGT01( El Dorado International Airport), this surcharge will be charged once.
Cash rental deposit:
Small cars: $700 USD Vans: $1300 USD
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express, Mastercard /Eurocard, Visa, Diners Club
Delivery / Collection:
Not available
Driving licence:
1 year
Insurances:
LDW
Fuel:
Customer will have come back the car with the same level of gas that we gave to him
One-way rentals:
A) Domestic: Penalty Zone $2000 USD B) International: Penalty Zone $2500 USD
Use of Winter Tyres:
it's not available, it's not necessary
Others:
No show fee policy €95 to USD
Restriction of use:
Licence plate restriction (PICO Y PLACA)
is a driving restriction policy aimed to mitigate traffic congestion during rush hours. The system restricts traffics access into a prestablished urban area for vehicles with license plate numbers ending in certain digits on pre-established days and during certain hours.
The scheme restricts both private and public use vehicles based on the last digit of the license plate numbers. Four numbers are restricted every day for private use vehicles, and two for public transportation vehicles. The restricted digits associated to each day rotate twice every year.
Note: Check the restriction schedule of each city where you will drive the vehicle as it may be different
Tax :
18.9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services :
Flag Holder.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
20 USD per rental.
Age :
Chauffeur drive only.
Additional Driver :
Chauffeur drive only.
Driving licence :
Chauffeur drive only.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Eurocard - Mastercard
Insurances :
Chauffeur drive only - insurances included
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : available inside a city. B) International : Not Available.
Other Services :
Child Seat Baby, mobile phone
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
19.9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21, 25, 28 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations in Corsica. B) International : Not available.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on Request. Details are available from Europcar Reservation Office.
Tax :
None.
Airport Surcharge :
N/A.
Age :
The minimum age to rent with Europcar Costa Rica is 18 years old and there is no maximum age.
The YOUNG DRIVER COVER (YDC) is required for drivers that are under 24 years old (including 24) and it has a cost of $6 per rental day.
The SENIOR DRIVER COVER (SDC) is required for drivers that are over 65 years old (including 65) and it has a cost of $6 per rental day.
Additional Driver
The Additional Driver is optional and guarantees that all the protections taken by the main driver will be also applicable to any additional drivers. The price of each Additional Driver is $6 per rental day with a maximum amount of $155 per rental.
Driving licence :
Europcar Costa Rica accepts all valid Driving License held for at least one year for all cars.
Cash Rental deposit :
Cash deposits not accepted. No exceptions.
Credit Cards Accepted :
We accept all major brands (Vias, Master Card, American Express, Dinners Club)
Insurances :
If your reservation does not includes any covers you may choose between these options:
1. Basic Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $1,500, and will cover you up to $1,000,000 in Liability
This protection does not include damages made to the Windshield, Lights or Tires.
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/basic-protection-package
2. Medium Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $500 and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/medium-protection-package
3. Premium Protection Package
This package will cover damages or theft of the rented vehicle with ZERO Excess, and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/premium-protection-package
Europcar Costa Rica highly recommends the Premium Protection or a Zero Excess cover in order to have Peace of mind during your stay in Costa Rica.
If your reservation already includes a basic cover, you may also add a ZERO Excess cover for $19.99 per day.
You may also add the Legal Fees and Tickets Cover that will cover you for administrative fees in case of an accident and for any fine during your rental.
Delivery / Collection :
Available - Details and prices are available from our Europcar Reservations Office. Contact us to our email reservations@europcar.co.cr
One-Way Rentals :
Domestic: Available between Europcar Stations for minimum 3 day rentals International: Not allowed
Other Services :
Child Seat, Baby Seat, Booster, Surf Racks, Mobil, GPS, Internet HotSpot device.
These additional services may be requested at the time of booking or to our email reservations@europcar.co.cr to guarantee availability.
Restriction Of Use :
It is not permitted to cross international borders with the rented vehicle.
Chauffeur Driven Service :
For a Chauffer Driven Service, please request this directly to our email reservations@europcar.co.cr
Tax :
25%
Airport Surcharge :
Charge for vehicle pick up at an Croatian airport: One-off charge, 35€ per rental incl. VAT / fee
Age :
Young driver surcharge applies for all drivers from 18up to 24 years old
Senior driver charge applies for all drivers older than 65 years.
Additional Driver :
Charge for each additional driver, per day of rental - EUR 6,25 incl. VAT/fee,
Additional drivers can be added on collection of the vehicle only. Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver.
Driving licence :
Europcar requires submission of the following documents: - Personal identity card or passport, a valid driving licence in Latin script, and/or international driving licence in combination with a valid national driving licence plus the current address details.
Cash Rental deposit :
Payment of the deposit in cash is not permitted. The method of calculating the amount of the deposit is based on the tentative price of the rental as well as a security premium of EUR 800,- up to a maximum of EUR 2500.
Credit Cards Accepted :
Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle. On collection of the vehicle, Europcar can only accept credit cards for deposit purposes. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party. Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a minimum preauthorisation on their credit card of the vehicle excess amount
Insurances :
All rental vehicles are covered by liability insurance pursuant to the applicable statutory rules in Croatia and EU . Damage to the rental vehicle is not covered by this statutory liability insurance, nor are the passengers and the items of property accompanying them covered by this insurance.
Delivery / Collection
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic:One-way fee if vehicle is returned in Croatia Europcar Station as per rental agreement - for cars EUR from 87,50 up to max. EUR 187,50 incl. VAT/fee
B) International: One-way fee if vehicle is returned abroad - max. EUR 2.424,- incl. VAT/fee
Other Services :
As of in the General Terms and Conditions of Europcar Craotia.
Wintertyres, per day of rental - EUR 10 incl. VAT/fee
Restriction Of Use :
As of in the General Terms and Conditions of Europcar Craotia
Early Returns:
We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Car Returns:
Cars may be returned outside our location hours by prior arrangement only. Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.
Fuel:
Service surcharge for refuelling in Craotia : EUR 20,- incl. VAT plus fuel price/ as regular price on pump. Same level policy applies ( return same as pick up).
Crossboarder:
Travel into Montenegro, Bosnia & Herzegovina, Serbia, Slovenia, Hungary, Italy, Germany, Austria and Switzerland is allowed with an extra cross border fee
Amount of cross border fee depends specificly on duration of rental : 1-3 days : 20€ + vat per day, 4-7 days: 12€ + vat per day; 8-14 days : 10€ + vat per day ; over 14+ days maximum 140€ + vat per rental.
The driver is advised to obtain written consent from Europcar. Not allowed to go in Albania and Kosovo or any other country not listed above.
Chauffeur Driven Service :
Ready Service & Chauffeur Service - not available in Croatia
Use of Winter Tyres :
Under specified circumstances winter tyres will be mandatory in Croatia In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines.
Other information:
Subject to change without guarantee, typos and errors.
Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package)
max. EUR 2500,- incl. VAT/fee
Medium cover package, per day of rental (cars)
can only be booked in connection with the Basic cover package - max. EUR 29 per day,- incl. VAT/fee
Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package)
max. EUR 975,- incl. VAT/fee
Premium cover package, per day of rental (cars)
can only be booked in connection with the Basic cover package - max. EUR 45,- incl. VAT/fee
Additional cover for windscreen, rims and tires, per day of rental
max. EUR 10,- incl.vat/fee
Surcharge for young drivers and senior drivers , per day of rental
EUR 6,25 incl. VAT/fee
Cbc: Trips abroad, per rental agreement
Surcharge for crossing frontiers max EUR 175 incl. VAT/fee
Modification fee, per rental agreement
max. EUR 62,5,- incl. VAT/fee
Child safety seat, per seat per day of rental
9-18 kg (9 months-3.5 years) & 15-36 kg (3.5-12 years) & 0-13 kg (0-9 months)
Winter tyres per day
EUR 10 incl. VAT/fee
Navigation system, per day of rental
EUR 10,- incl. VAT/fee
Special cleaning
at cost
Handling fee in the event of loss or theft of car keys and/or vehicle documents
at cost
Costs of lost or stolen car keys
at cost
No-show charge
max. EUR 95,
Cancellation fee, if rent has been paid in advance and cancellation is done less than 48 hours before reserved pick up time
EUR 50,
Handling fee for processing traffic fines
EUR 20,
Handling fee for administration of damage events
EUR 62,5- incl. VAT
Out-of-hour fee
Surcharge for pick-up outside opening hours - EUR 40 incl. VAT/fee
Tax :
19%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
All drivers must be over 25 years of age and have held a full driving license for at least 1 year.
Drivers aged between 21 and 25 years old to drive a rental car PROVIDED that they have held a full driving license for a minimum of 3 years. Such drivers are required to pay an additional charge of €10.00 per rental day.
Maximum driving age is generally 78 years old. Such drivers are required to pay an additional charge of €10.00 per rental day. Our station staff will decide if a driver is of sufficient health to be in control of a motor vehicle, and we reserve the right to refuse any rental on the grounds of ill-health.
Additional Driver :
In case one person does not feel like doing all the driving, we have the provision to add up to two additional drivers on a rental agreement. An additional charge of €7.00 per rental day, per additional driver. Note - all drivers must meet the criteria described above for driver eligibility. All drivers, whether Main or Additional, regardless of age, are required to show their driving license to one of our staff before taking delivery of their car.
Driving licence :
1 or 3 years according to the drivers age and driving licence issue date. Driver license must be written in english or latin alphabet characters.
Payment / Security Deposits :
All rental charges & security deposits are payable in advance. We accept all major credit and debit cards. Any additional supplements to the normal rental price, as shown above, will be collected by one of our staff prior to delivery of the rental vehicle. All customers will receive a rental contract showing a detailed breakdown of all charges applied. Please note we do not accept Diners Card.
Credit Cards Accepted :
American Express, Master Card, Visa. Please note we do not accept Diners Card.
Insurances :
The daily rental price shown includes our standard insurance, as required by law, and also Collision Damage Waiver (CDW) which provides cover against repair costs relating to our vehicle in the event of any damage occurring. The hirer only pays the policy excess of €900 to €2500 (Dependant on group and model have taken). This cover excludes damage to tires, the windscreen or the oil-sump, for which the hirer remains responsible at all times. This level of insurance cover is standard with every rental and is sufficient for a hirer to legally drive the vehicle in Cyprus. Drivers have the option to increase their level of insurance cover if they so choose. Wheels and Windscreen Insurance Waiver (WWI) is offered for €6.00 per rental day, which increases the cover to include all parts of the vehicle, including tires, windscreen, and oil-sump. The policy excess still applies. This additional insurance must be selected at the start of the rental, and payment is taken locally prior to delivery of the vehicle. Alternatively, a number of protection packages are available to limit or to ZERO the liability. Drivers may choose our fully-comprehensive insurance policy, known as Full Protection (SEDW). From €12.00 per day, this option includes all the cover provided by WWI and additionally reduces the policy excess to € ZERO. Also included is of personal accident insurance (excluding Driver), underwritten by the Cyprus Hire Risk Pool. All additional insurances or protection packages must be selected at the start of the rental.
Insurance limitations are clearly shown on the reverse of every rental contract issued. No insurance cover whatsoever is provided if a vehicle is driven into the occupied Northern Area of the island, if a vehicle is driven on an unsurfaced road, or if there is negligence on the part of the driver. Such negligence includes (but is not limited to) driving whilst under the influence of alcohol or drugs, failing to adhere to road traffic regulations, failure to report an accident to the police, or intentionally trying to damage the vehicle. In any of these cases, the driver becomes responsible for the market value of our vehicle as well as recovery costs and any costs relating to third-party claims.
Delivery / Collection :
Delivery can be made to any hotel in Cyprus or to one of our offices, a fixed charge of €20.00 (within city limits) Deliveries are available between the hours of 08.00 and 18.00. Outside these hours, deliveries can only be made to one of our airport branches and an Out Of Hour's supplement of €20.00 will apply. Delivery locations outside if city limits of the nearest Europcar office are available (e.g. deliveries to Troodos region). In such cases, an Out Of Limits supplement of €20.00 will apply. At the end of the rental, vehicles should be returned to the original delivery place so that collection can be made. If the return location is different from the delivery location, a One Way supplement of €35.00 will apply.
Note for Airport collections: Please note, for any collection from either Paphos or Larnaca Airport from 1st November 2008 are subject to a €20.00 Airport Delivery Fee, which will be charged on collection of the car. Please check your booking voucher or conditions for further information about this charge.
One-Way Rentals :
A) Domestic : One Way Fee: Return location differs from pick up location | Service Fee: €35.00
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into the country. Senior drivers over 70 years are subject to purchase additional insurance. Driving into the North part of Cyprus is not allowed and no insurance cover is provided.
Chauffeur Driven Service :
Not Available.
Fuel :
All vehicles are delivered with a full tank of fuel. This is not included in the rental cost and must be paid for in advance at the start of the rental (charged at an average price per liter) and the car is returned without re-fuelling at the end of the rental. NOTE: Unused fuel is not refundable. The price of a full tank of fuel varies according to Group and engine size. Petrol prices can fluctuate daily, but our price will always be based on the average price per liter charged at filling stations across the island.
Extra Accessories :
For the benefit of families with young children, we are able to supply child-seats upon request with our cars. There are two types of child restraints available seats (for infants 6 - 36 months old) and booster seats (for children 3 - 7 years old). Child seats must be requested at the time of booking. Each seat costs €9.00 per rental day. (Maximum charge €63.00 per seat). Payment is collected locally prior to delivery of the vehicle. Please note that a maximum of 2 child seats can be fitted into any vehicle.
We do not supply child seats for infants under 6 months old.
Traffic Fines :
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of €30.00 per penalty
Accidents :
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency contact is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Cancellations / Early Returns :
No refunds can be made locally for rentals ended early, late collections, for no-shows or for cancellations made after the rental start date. Please contact our Customer Service department at +357-25880222 if you require further information or assistance in this matter. Working Hours: Monday to Friday 09:00 – 18:00. Please note that orders cannot be canceled by email. (Law 14(I)/2000)
Settlement of disputes :
For any dispute relating to this contract and so far as permitted by Cyprus law: - If the hire is an individual, the court will be chosen according to the local law - If the hire is not an individual the court will be chosen exclusively according to the place where the Owner has his registration office
Limit kilometers :
Unlimited kilometers are included on all rentals
After opening hours services :
After hours service is available in some locations. Note a service charge from €20.00 applies.
General terms and conditions of other services :
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus.
For further assistance, our Customer Service team is here to assist you.
Please contact via email to customerservice@europcar.com.cy
Company Registration no. HE20633.
Company VAT no. 99000016M.
E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Click here to download Terms and Conditions for Curacao
Tax:
9%
No Show and Cancellation fees:
Fees can apply
Additional driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Age:
Min age: 23 yrs* / *Extra charge for Young Driver 21-23 yrs: US$ 10.00 per day payment at time of delivery
Airport surcharge:
Included in rates
Cash rental deposit:
*Credit cards are pre-authorized for US$ 750.00 for excess charges
Chauffeur driven service:
Not applicable
Credit cards accepted:
VISA / MASTERCARD
Delivery / Collection:
Delivery and/or Collection charge is $15.00 per ride
Driving licence:
Local or International
Fuel:
Full to Full policy ( Refueling charges if filled up) Economy/ Midsize:US$ 60.00 deducted from pre-authorized credit card Fullsize and SUVUS$ 100.00 deducted from pre-authorized credit card
Insurances:
Extra All risk insurance: US$ 15.00 / $20.00 per dayto pay at time of delivery
One-way rentals:
1) Domestic: Not applicable 2) International: Not applicable
Other services:
Not applicable
Use of Winter Tyres:
Not applicable
Tax :
21%
Airport Surcharge:
19% of Basic rental
Age :
Young driver fee from 18 to 23 years old. 15 Eur /day. Max per rental 15 Eur
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. 25 Eur/day. Max per rental 25 Eur
Driving licence :
International Driving Licence is Mandatory for foreign customers. EXCEPT from Switzerland, Norway, Iceland, Liechtenstein and the EU residents! The Lessee is entitled to use the Vehicle exclusively in the Czech Republic. In the case of travel outside the Czech Republic, the Lessee and all other drivers are required to have a valid international driver’s license, otherwise travel abroad is not allowed (this does not apply if the Lessee and drivers have a valid driver’s license issued by the European Union or Norway, Iceland, Switzerland or Liechtenstein).
Cash Rental deposit :
Cash deposit is not allowed
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa
Insurances :
CDW +THW already included with excess for each vehicle group
SPCDW + SPTHW available with additional charge - depends on vehicle group
PAI available for additonal charge of 3,5Eur per day
Delivery / Collection:
20 Eur in TOWN up to 15km + 0,5Eur per additional km
20 Eur + 0,5 Eur per km out of town
One-Way Rentals :
1) Domestic: Allowed with a fee 2) International: Allowed with a fee to certain destinations
Other Services :
Luggage Rack, Child Seat Baby, Child Seat Infant, Bicycle Rack, Navigation System, Trailer Hitch. Available from December till April : Snow Chains, Snow Tyres , Ski Rack.
Terms and conditions are subject to change without prior notice.
Restriction Of Use :
Driving to Romania and former countries of USSR and Yugoslavia (except Croatia & Slovenia) is not allowed. If the car is taken into these countries the driver is responsible in the event of theft and of any damage to the car, even if insurance has been purchased. Driving into Croatia is allowed but the customer has to inform us.
Chauffeur Driven Service :
Service is not available
Crossborder:
Driving to Romania, Bulgaria, Turkey, the successor countries of the former USSR and Yugoslavia (with the exception of Slovenia and Croatia) is not allowed. No cross border fee.
Fuel :
Refueling Charge 2,5 Eur per missing litre of fuel
Use of Winter Tyres:
Mandatory each year from 1st November till 31 March.
Tax :
25%
Airport Surcharge :
Details are available from Europcar Reservation office.
Deposit policy :
Total rental estimate+2500 DKK
Age :
Minimum 23, 26 or 28 years according to the car group : For Economy and Compact cars minimum age is 23 years, Intermediate and Standard cars 26 years, all other car groups including Convertibles and Special cars 28 years.
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and charges available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
No Cash Rental Deposit Available.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
For Premium, Luxury and larger car groups, Convertibles and special cars 2 credit cards are required.
Insurances :
If LDW is included in the rates quoted, the excess charge is DKK 5000 for all vehicles.
If rates quoted do not include insurance, SLDW may be purchased. The excess will then be zero for all vehicles.
If rates quoted do not include any insurance and LDW is not purchased, customers will be responsible for the full excess charge in case of accident or theft.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Child seat Toddler, Snow chains, Winter Tyres, Navigation system.
Restriction Of Use :
Winter Tyres : According to the Danish Road Traffic Act, Winter Tyres are not mandatory. If driving to Germany, Sweden and Norway from November to March, Europcar Denmark require their Customers to book Winter Tyres as Special Equipment.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Tax :
10%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years,according to the car group.
Additional Driver :
With the consent of the renter,the vehicle may be driven by other persons.Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Cash and credit card rental deposit accepted.
Credit Cards Accepted :
Visa.
Insurances :
L.D.W. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available B) International : Not available
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Chauffeur driven service is available for all cars.
Tax :
18%
Airport Surcharge :
10%
Age :
Minimum age to drive 21 years and maximum 75 years Drivers aged between 18 and 20 pay an additional surcharge of US $ 6.49 per day.
Additional Driver :
Must meet the age requirements. This item has a cost of $ 3.89 USD / day for each driver
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
Visa, MasterCard, American Express, Dinners Club, Discover No Debit Cards accepted
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Will be on request and charges may apply from 20 km away from the collection office
One-Way Rentals :
1) Domestic: From $ 45.43 USD to $ 337.48 USD depending on the city of delivery. 2) International: Not Allowed
Other Services :
WT: Coverage of tires and crystals $ 6.43 / day SB: Baby seat $ 6.49 / day WiFi: Wireless web connection $ 12.92 USD
Restriction Of Use :
Minimum collision coverage (CDW) is mandatory, either local or given by the credit card The (CDW / LDW) credit card must be supported by a written document from the issuing bank
Specific note:
The minimum deposit for the rent is $ 1,350.00 USD and a maximum of $ 3,500.00 plus the total rent. Said deposit will be made to the credit card The customer has 1 hour of grace to collect the vehicle, after this is considered as not presented and will be subject to availability and price After 4 hours of delay the client must pay the equivalent of one full day of rent.
The customer has has 4 hours subject to the terms of the not presented (above) to take the service. If the customer does not present is considered as no show and has a penalty of US$95.00
Full terms and conditions:
Click here to download the terms and conditions for Dubai
Tax: Included in the rates: 5% Vat will be applicable from 01-01-2018 onwards.
Additional driver: With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental
Age: Min Age 21 Years & Max 65 Years (For SUV Tahoe, Land Cruiser and Nissan Infinity minimum age is 25. Luxury Cars BMW and Volvo minimum age is also 25)
Airport surcharge: The rates displayed on this website are inclusive of Collision Damage Waiver, Airport Surcharge, Airport Fees, Airport Parking Fees, Vehicle Licensing Fees and Vehicle monitoring fees. Check the Kilometer/Mileage clause under "More details" tab available for each vehicle.
Rental deposit: When you arrive at the rental location, we will request for a deposit amount of AED 1,500/- (Approx. Euro 365 or USD 410) which will be purchased from your credit card. It will only be used in case of any damages not included in your coverage or any additional charges like traffic fines which may be incurred. It may take 1-6 weeks to get notifications of penalties related to traffic offences from the Authorities. The deposit amount will be refunded to your credit card after 30 days from the closure of the rental, after adjusting traffic fines, Salik (Toll) or damages, if any. Please Note: We will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed).
Deposit for Traffic Fines. 365 euros (1,500 AED). Blocked from the credit card. Refund Traffic fine deposits blocked on customers’ Credit Cards. Please be informed that the traffic fine security deposit amount that we block (Pre-Authorization) on the credit card of the customer will usually be released by the bank automatically, within 30 days from the day of blocking. The banks do not send text messages or show in the credit card statement after releasing the blocked amount. Hence, after 30 days, the customers are advised to check with their credit card issuer bank, whether the blocked amount has been released or not. The customer should send an email to Europcar Dubai - accounts2@royallimo.ae in case the blocked amount is not released after checking with their bank. Upon receiving the notification by email from the customer, Europcar Dubai will send a request to their bank to check the status of the blocked amount and the status shall be updated within 5 working days.
Utilization of blocked amount by Europcar Dubai. After closing the rental Europcar will process the extra charges like Salik, fuel etc, if any, on the customer’s credit card. If the customer is available to pay, he/she can opt to pay by different means. In case there are no funds available in customer’s credit card for paying the extra charges, the blocked amount will be fully utilized/charged by Europcar Dubai. The remaining amount after deducting the extra charges mentioned above, will be refunded to the same credit card after adjusting traffic fines, if any, upon expiry of 30 days of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.
Traffic fine deposits charged on customers debit cards. An amount of AED 2,500/- will be charged on customer’s debit card, who do not produce credit card at the time of car hire. The amount charged will be refunded to customer’s same debit card on which the charge was carried out, after adjusting unsettled charges like traffic fines, Salik, fuel etc., if any, upon expiry of 30 days from the day of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.
Chauffeur driven service: Not Available
Credit cards accepted: American Express / Master Card & Visa
Delivery / Collection:
Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If there is a change in the reservation and if the customer wishes to return the vehicle to Dubai Airport terminal 1 or Terminal 3 an amount of AED 50.00/rental will be charged.
Dubai City or Down town Delivery & Collection Location. Email address and mobile telephone number should be send to reservation department (reservations@europcar.ae) with the reservation number. The email should also contain the location to which the vehicle needs to be delivered to. This is to ensure that the location is in Dubai city limits and other requirements. We will not deliver the vehicle to any Hotel locations if the customer is not staying in the same hotel. A copy of license is also required to ensure that the customer is eligible to drive in UAE. Our reservation team will reconfirm the booking after ensuring that all the details are proper. The hirer should have the original documents with him for the purpose of verification (Passport, ID card and Driving license). Hard copies of the documents needs to be handed over to the driver at the time of delivery. We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Driving licence: Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.
A valid UAE Driving License is a must for all hirers who have UAE residence visa. If a visit/tourist visa holder has changed the status to resident visa during the term of hire, he/she must obtain a UAE driving license to continue driving the vehicle in UAE, for insurance coverage to be applicable and the hirer should immediately notify Europcar about the change in Visa status and provide copies of the new visa and UAE driving license to continue the rental, otherwise it will be treated as breach of contract and the hirer will be liable to pay all claims/losses/expenses incurred due to the breach.
Fuel:
Full to Full
Insurances: CDW included in the rates. SCDW to make the excess to nil is optional.
One-way rentals:
1) Domestic: Permitted within UAE borders (Cross border not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply.
2) International: We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Other services:
Navigation system 50 per day & 500 max per rental
CSI Child Seat Infant(0 to 12 months/0-13 kg) (25 per day & 200 max per rental)
CSB Child Seat Baby (1 to 3 years/9-18 kg) (25 per day & 200 max per rental)
Restriction of use: Off road driving & Smoking inside the car are not allowed
Use of Winter Tyres: NA
Specific note: The vehicle will be released after 2 hours from the check out time reserved.
We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Tax:
Ecuador I.V.A. 12%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD$9.99 per day + tax.
Must present valid driver license at car pick up
Age:
Minimum driver age is 21 years.
A young driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 21 to 24 years old.
Airport surcharge:
8% Airport Surcharge per each Rental starting or returning at UIO Intl. Airport.
Cash rental deposit:
For rates including insurance (TDW) the deposit amount will be rental estimate + USD$500 to USD$1,500
For rates including insurance (BDW) the deposit amount will be rental estimate + USD$1,500 to USD$2,500.
For any rates where insurance products are excluded (BDW, TDW) the deposit amount will be as follow:
• Economy and Compact vehicles: Rental estimate + USD$7,000 (EDMR, CDMR).
• All other vehicles: Rental estimate + USD$10,000 (CDAR, IDAR, IFMR, FQMR, FFMR, FFAR, GFMR, GFAR, MVMR, MVAR, LFAR).
Insurances:
BDW - Basic Damage Waiver: This protection covers the vehicle for CDW (Collision Damage Waiver) and THW (Theft Waiver) with a deductible. It does not cover accessories. Price and Deductible amount per vehicle type as follow:
• EDMR, CDMR, CDAR, IDAR: USD$25/day with USD$1,500 Deductible • IFMR, FQMR, FFMR, FFAR: USD$30/day with USD$2,000 Deductible • GFMR, GFAR, MVMR, MVAR, LFAR: USD$40/day with USD$2,500 Deductible
TDW - Total Damage Waiver: This protection covers the vehicle, reduces the deductible and covers tires, tire rims and windshield damages, as a result of any accident that occurred to the vehicle. Also provides remote door opening of vehicle anytime at no extra cost. It does not cover accessories. Price and Deductible amount per vehicle type as follow:
• EDMR, CDMR, CDAR, IDAR: USD$35/day with USD$500 Deductible • IFMR, FQMR, FFMR, FFAR: USD$40/day with USD$1,000 Deductible • GFMR, GFAR, MVMR, MVAR, LFAR: USD$50/day with USD$1,500 Deductible
SLE - Supplemental Liability Extended: This protection is separate from BDW or TDW and provides third party liability up to USD$20,000 CL (Combined Limit: Medical, Third Parties, Civil Damages), Accidental Death Coverage of USD$5,000 per passenger, Medical Expenses for USD$3,000 per passenger.
• Available for all vehicle clases for USD$16,99/day.
LP - Loss of Profits: This protection releases client responsability for loss of profit due to the impairment of the vehicle while being repaired in case of accident. If not selected at car pick up combined with BDW, TDW or SLE, loss of profits will be calculated using the vehicle´s daily unlimited mileage rate. Protection amount per vehicle type as follows:
• EDMR, CDMR, CDAR, IDAR: USD$6.99/day • IFMR, FQMR, FFMR, FFAR: USD$16.99/day • GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day
ORA - ON ROAD ASSISTANCE: This assistance is included for BDW and TDW. ORA is mandatory for all vehicles. Price and Deductible amount per vehicle type as follows:
• EDMR, CDMR, CDAR, IDAR: USD$15/day • IFMR, FQMR, FFMR, FFAR: USD$20/day • GFMR, GFAR, MVMR, MVAR, LFAR: USD$30/day.
Accidents:
Damages or accident should be reported immediately in order to activate BDW/TDW, otherwise full values of damages to own and third parties involved will be charged to the customer´s credit card. Damage Admin Fee 10%
In the event of any damage or accident to the car, police must be called before the vehicle is moved
and a police report and a repair slip must be obtained. Should these documents failed to be obtained,
then the Hirer is responsible for all damage/s incurred. The obtaining of these documents will be the
responsibility of the Hirer.
Failure to comply with the terms and conditions of the rental agreement (for example, if a misuse of
the vehicle is made, or driving recklessly or under the influence of alcohol or drugs or
not informing EUROPCAR within 2 hours of the occurrence of the accident, among others.),
the customer will lose any protection that engaged and will be responsible for the full
cost of repair and / or replacement vehicle. None of the protections described above
covers traffic violations, loss of personal property, the cost will be the sole responsibility
of the customer, or judicial or extrajudicial costs. When the customer rents a car from
EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered.
Breakdown Service:
Included w/out cost inside Quito and Guayaquil. It may have a cost if the assistance is for
other cities. Emergency phone number 24 hours: +593 2 281-8321 / +593 4 216-9088
Vehicle Replacement:
Car replacement subject to availability and must be requested to the station. In case of accident
hirer will be fully responsible for any transportation or tow truck costs of the car to the Europcar Station.
This service is limited by geographical distance. Emergency phone number 24 hours:
+593 2 281-8321 / +593 4 216-9088
Traffic Violations:
All costs incurred as a result of Fines or other Penalties (imposed by traffic police or any
other legal authorities) taking place during the rental will be client’s responsibility and would be
recovered accordingly.
There will be a USD$20 additional service charge on top of any fine or penalty incurred.
Delivery / Collection:
$15 to $50. Charged independently per delivery or collection.
$15 Within the cities of Quito, Guayaquil or Cuenca (Must be arranged with Europcar with 24 hours in advance)
$50 For all other cities of Ecuador (Must be arranged with Europcar with 48 hours in advance)
Driving License:
Hirer may present a valid driver license at car pick up.
Ecuador Driving license is a must for all residents. International residents can drive with their Local Driving License.
Fuel, Water, Oil & Tire Pressure
Special or Unleaded fuel is to be used. Only MVMR vehicles use Diesel
Refueling Gas Tank Table displayed at all counters. Refueling USD$4.50/Gallon
It is the responsibility of the hirer to check water and oil levels as well as tires pressure at car pick up.
Kilometers Driven:
Kilometers are limited to 100km per day & 3000km per month where additional kilometers will be
chargeable @ USD$0.25/km to $1.29/km. Price per additional kilometer varies by vehicle’s group and category.
One-way rentals:
1) Domestic:
$70 to $120 depending on City Distance. GYE-CUE: USD$70+Tax, GYE-UIO: USD$90+Tax, UIO-CUE: USD$120+Tax
2) International:
Not Allowed
Payment:
Payment terms are negotiated at the time of rental where credit card payments are preferable. Rental
charges will be collected directly at the time of vehicle’s pick up and USD$1,750/- will be blocked as
your rental deposit pre-authorization.
Credit Cards accepted: Visa, American Express, MasterCard, and Diners Club.
Additional charges:
Additional charges are applicable for the Navigation system, baby/toddler seats, or any other additional requirements.
Baby Seat/ Toddler Seat:
Should be installed by the client
Usage of Vehicles:
Hirer commits that he won’t allow anybody to drive the rented vehicle unless been authorized by Europcar.
Hirer undertakes that neither he nor any of the listed additional drivers will use the vehicle in
Pushing, Pulling or Towing objects, Races & Fun Drive, Rough Roads, Teach Driving,
nor rent the vehicle without Europcar permission. No adherence with the same, will held
hirer liable to pay fees resulting from any damages, penalties, fines & dues.
Other:
Advanced Returns and Prepayments:
If the hirer returns the vehicle before of the agreed rental period for any reason, it will
not be entitled to a refund for any unused days. No refund will be provided if the customer
fails to collect the vehicle at the rental start time and has not cancelled the rental agreement.
Cancellation fees (for prepaid rates only):
• More than 48 hours’ notice will be free of charge • Less than 48 hours will up to USD$50 (or the whole price of rental if value is lower)
No Show fees (for prepaid and pay-on-arrival rates):
• USD$95 charged in case of "No Show” (or the whole price of rental if value is lower)
VAT: 14%
Additional Driver:
An additional driver can also be authorized if added in the rental agreement and is subjected to all terms and conditions applied to the main driver and will be with an extra cost of USD 4 per day with maximum amount of USD 60 (Excluding VAT).
Driver Age:
Diver’s age differs from each car category, these age calcifications are displayed below:
*22 years old EDMR, EDAR, CDAR & DDAR.
*25 years old FDAR.
*28 years old IFAR.
Note: Customer with younger age could drive the vehicle, but with extra (Young driver) charge of USD 10 per day with maximum USD 100 (Excluding VAT). Minimum driver age to rent a vehicle is 21.
After Hour Service:
Customer is eligible to collect the vehicle out of working hours with an extra cost of 20 USD (Excluding VAT).
Airport Toll Fee:
(Airport Toll Fee) Paid by the customer in the airport's check-out locations.
Full to full fuel Policy - Refueling full tank charge 35 USD (Including VAT)
Clean to clean policy - Cleaning charge 30 USD (Including VAT)
Child Seat: 7 USD per day with maximum amount 35 USD (Excluding VAT)
Portable Wi-Fi Internet: Upon request
Full Insurance Damage Waiver: Available upon Request
Payment Terms:
At the time of vehicle’s check-out rental charges will be collected. Rental payment could be paid in advance or on arrival using a Debit card, credit card, cash or bank transfer. Additional charges are to be paid on time of return of the vehicle.
Any debit / credit cards without customer’s name will not be accepted.
Chauffeur Service
Available with an extra charge on all stations however only on request,
•Driver’s daily rate: USD 25
•Daily rate working hours: 8 Hours per day (Minimum)
•Extra hour rate: USD 3 per hour
(All above rates are excluding vat tax)
The CDW included in the rate is active as long as the vehicle is driving by the hired chauffer otherwise if driving by the client he will have the full responsibility of the vehicle value unless paid for the LDW
Accepted Credit Cards: Master Card & Visa (American Express and Diner's Club are not accepted).
Delivery / Collection:
Available on all stations however only on request, NO FREE delievry and collection services, The fixed amount for fixed distance is USD 1.5 for 1 Kilometer (Including VAT tax).
Driving license:
Minimum driving license period 1 year, international driving license is mandatory for foreign customers.
Full to full fuel Policy:
Refueling full tank charge 35 USD (Including VAT)
Insurance:
LDW is optional, Please refer to Tab 6 Coverages
One-war rental:
Domestic: Please refer to tab11 Dom. One Way - Amounts
International: NA, Forbidden.
Car Rental Deposit:
Rental deposit “Excess”: At the time of vehicle’s check-out a valid credit card is to be presented on arrival, A pre-authorization deposit amount will be blocked on client’s credit card depending on the car category rented and to be released within 21 working days in case no damage occurred , In case of extension, rental deposit must be renewed. This amount is identified as “Excess amount” in the event of damages, license loss, traffic fines & dues. In case a damage occurs as a result of reckless or negligent behavior or under the influence of drugs or alcohol the customer might be liable for the full cost. Excess amount is non-refundable in case of minor, major damage or car theft: These deposit classifications are displayed below:
USD 450 for groups: EDMR, EDAR.
USD 500 for groups: CDAR
USD 600 for groups: CDAR, DDAR.
USD 800 for groups: FDAR.
USD 1000 for groups: IFAR.
LDW (Loss Damage Waiver) doesn’t cover these items in case of damage, miss use or lost. Customer will be charged the following:
• Vehicle Interior
• Vehicle Key
• Vehicle Equipment
• Vehicle License Loss: 70 USD (Including VAT)
Restriction of Use:
Vehicle must not be used under any of the following conditions or for any of the following purposes; otherwise renter will take full responsibility for all charges set by Unlimited Tours – Europcar Egypt:
* 4x4 Vehicles are not allowed to pass through Ahmed Hamdy tunnel heading to Ras Sudr, Sharm ElSheikh, Nuweiba, Dahab or Taba...etc.
* Not legible to travel with the vehicles across international borders or use the ferry transfer between Egypt’s cities.
* Driving the Vehicle under the influence of alcohol, drugs or any other type of narcotic substances.
* Transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances.
* Carrying anything which, because of its smell or condition, harms the vehicle or causes Europcar to lose time or money before it can rent the Vehicle again.
* Transportation of live animals (with the exception of domestic pets, subject to prior authorization by Unlimited Tours – Europcar Egypt).
* Installing a roof rack, luggage carrier or similar, unless supplied by Unlimited Tours – Europcar Egypt.
* Re-rental to or use by other persons, carrying passengers for hire or reward, Participating in rally’s, competitions or trials, wherever they may take place, Giving driving lessons or Pushing or towing another vehicle.
* Travelling on non-paved roads or on roads, the surface or state of repair of which could put the vehicle's wheels, tires or it’s under body mechanics at risk, intentionally committing any offence.
* None of the goods and baggage carried in the Vehicle, including their packing and stowage equipment, will be permitted to damage the Vehicle, nor put the occupants abnormally at risk, in any way which breaks the Highway Code, road traffic laws or any other laws
Rental Period:
The rental duration is calculated on the basis of indivisible periods of 24 hours, starting from the time the Vehicle was available. However, a 30 minute grace period is applied at the end of the rental before the start of a new 24-Hour period.
Extension of the Original rental Duration:
The vehicle is insured for the period mentioned on the rental agreement. Unless otherwise agreed in writing by Unlimited Tours – Europcar Egypt, once this period is passed, the renter remains liable for any damages. Should you wish to keep the vehicle for a period longer than that originally set out in the rental agreement, first you must refer back to rental station and when approved make sure to come in person to extend the duration of the rental agreement (Based on availability).
Traffic Violation:
During the rental period the customer is fully liable to the vehicle, accordingly if any traffic violation occurs during the rental period, Unlimited Tours – Europcar Egypt has the right to notify and claim the cost of that violation.
Other service:
After Hour Service: Customer is eligible to collect the vehicle out of working hours with an extra cost of 20 USD (Excluding VAT).
Clean to clean policy - Cleaning charge 30 USD (Including VAT).
Specific notes:
Minimum rental days in Alexandria (Downtown or Borg El Arab International Airport), Marsa Alam International Airport and Luxor International Airport are (3) days
*Modifications to your booking are free of charge up to the start of the rental day (though new rental price may apply).
*Cancellation is free of charge up to 48h before the start of the rental day.
*If you cancel your reservation less than 48 hours before due pick up date and time, a fee of EUR 50, or the whole price of rental if value is lower, will be charged.
*If you fail to collect the vehicle in due time, and have not cancelled, a fee of EUR 95, or the whole price of rental if value is lower, will be charged.
*Cancellation done during the rental period, one additional rental day will be charged as an early return penalty charge.
*Unlimited Tours – Europcar Egypt have the right to cancel any reservation in case of no show or delay in the following situations: for prepaid reservation with delay more than (6 hours), for pay on arrival reservation with delay (1 hour). In case flight details are available and communicated, these times are calculated from the actual arrival time of the flight.
Available categories in stations:
* All Cairo, Alexandria and Borg El Arab Airport
- CDAR, Nissan Sunny or similar
- DDAR, KIA Cerato or similar such as (Hyundai Elantra 4Doors/Auto/Petrol/1600CC/130HP) or (Toyota Corolla 4Doors/Auto/Petrol/1600CC/130HP) or (Renault Duster 4Doors/Auto/Petrol/1600CC/115HP)
- FDAR, Hyundai Tucson or similar such as (KIA Sportage SUV/2WD/Auto/Petrol/1600CC/130HP)
- IFAR, Toyota Fortuner or similar such as (Mitsubishi Pajero SUV/4WD/Auto/Petrol/3000CC/170HP)
- Important note: Minimum rental days in Alexandria and Borg El Arab Airport are five 5 days.
* All Hurghada, Marsa Alam and Luxor
- EDMR, Renault Logan Manuel or similar
- EDAR, Renault Logan Automatic or similar
- CDAR, Nissan Sunny or similar
- DDAR, KIA Cerato or similar such as (Hyundai Elantra 4Doors/Auto/Petrol/1600CC/130HP) or (Toyota Corolla 4Doors/Auto/Petrol/1600CC/130HP) or (Renault Duster 4Doors/Auto/Petrol/1600CC/115HP)
- Importnat note: Minimum rental days in Marsa Alam and Luxor are five 5 days.
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 22 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years.
Cash Rental deposit :
Cash Rental Deposit accepted. Credit card deposit by Visa only.
Credit Cards Accepted :
None.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available only within city limits.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Mobile phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21-25 according to the selected car group
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day
Driving licence :
Held for at least one year.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Fuel :
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank. Missing fuel is charged according to Europcar Estonia's fuel prices per litre + 8,33€+tax administration fee.
Delivery / Collection :
Available Within City limits. 20€ + tax/each
One-Way Rentals :
1) Domestic: Available between all Europcar stations
2) International: Available to Finland, Sweden, Latvia, Lithuania, Poland.
Other Services :
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System, Wifi router.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available. Details are available from Europcar Reservation Office.
Use of Winter Tyres :
Mandatory from 1st December to 1st of March.
Tax :
20%
Airport Surcharge :
None.
Age :
Minimum 21 years, maximum 70 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held at least for two years according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club , Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Within and Outside City limits upon request. Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Booster Seat, Mobile Phone.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Finland
Tax:
24%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charge € 9,00 per day and per additional driver
(the "Additional Driver Surcharge").
Age:
19 to 24 years according to the car group hired. When renting a vehicle, a driver qualified as a "young driver" (from 19 to 24 years old) pays a specific
charge € 9,00 per day (the "Young Driver Surcharge").
Airport surcharge:
€ 40,30 per rental at Helsinki-Vantaa airport, € 31 at other airports.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Euro Card, Master Card, Visa.
Delivery / Collection:
Available within and outside city limits. Charges available from reservations@europcar.fi.
Driving licence:
Held for at least one year. As of February 1st 2018 all Chinese customers should present a valid translated Chinese Drivers
licence or an International Drivers Licence at the time of pick up.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank.
Missing fuel is charged according to Europcar Finland's fuel prices per litre.
Insurances:
Deductible Collision Damage, L.D.W., Medium and Premium insurance packages: Charges vary by car group.
Personal Accident Insurance “PAI” is included in all rates. Details are available from reservations@europcar.fi.
One-way rentals:
1) Domestic:
Available between all Europcar stations in Finland. Oneway-rentals to/from Åland Islands are not allowed.
2) International:
Available on request. International one-ways are dealt case by case.
Charges and details are available from reservations@europcar.fi.
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, GPS.
Restriction of use:
It is prohibited to drive the cars outside Finland without prior agreement, except to Norway and Sweden (subject to cross-border fee of € 62,00 per rental).
Oneway-rentals to/from Åland Islands are not allowed.
Use of Winter Tyres:
All cars are equipped with studded tyres from 1 Nov until 31 March each year. Winter cover including studded tyres is charged during this time.
Details available from reservations@europcar.fi.
Specific note:
All cars are non-smoking cars. A cleaning cost of 200 EUR is collected from the renter for violation of this policy.
Click here to download Terms and Conditions for France
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years old minimum with a minimum years of driving experience according to the car category.
Drivers under 26 yo. will be charged of the young driver surchage.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for French Guiana
Tax:
14%
Additional driver:
YES
Age:
Minimum age 21 years old Maximum age 75 years old
Young drivers surcharge under 21
Senior drivers surcharge above 75
Airport surcharge:
Not applicable.
Rental deposit:
Cash is not accepted. Only credit card deposit is accepted
The deposit will be automatically unblocked with 14 days after blocking the amount
Chauffeur driven service:
USD 60 per day for 1 to 6 days
USD 50 per day for 7 to 29 days
USD 40 per day for 30 plus days
Credit cards accepted:
VISA, MASTERCARD, AMEX
Delivery / Collection:
In town USD 10
Outside town USD 0.5 per km
Driving licence:
national drivers license and upon arrival collect a driving permit for the requested period of 1 week, 2 weeks of 4 weeks
Price per permit is USD 10
Fuel:
Vehicle is provided with a full tank and must returned with a full tank
Refuelling charge is USD 2.35 per liter
Insurances:
Rates includes LDW insurance with an excess of USD 500-1000 depending on the category.
Excess reduction is available against payment of a fee depending on the category.
One-way rentals:
1) Domestic:
In town USD 10, outside town USD 0.5 per kilometre
2) International:
NO
Other services:
Baby seat USD 5 per day
Sattelitephone USD 25 per day
Navigation system USD 5 per day
Towing cable USD 5 per day
Jerrycan USD 5 per day
Restriction of use:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, test drives or racing events;
f)No crossing to Brazil.
Use of Winter Tyres:
not applicable
Specific note:
When driving into the interior a distant destination is being charge per day.
Tax :
10%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Minimum Age :
21 years.
Maximum Age :
70 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 or 3 years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Free Within and Without City limits.
One-Way Rentals :
A) Domestic : Available between Europcar Stations on the same island - Details are available from Europcar Reservation Office. B) International : Not Available.
Other Services :
Details available from Europcar Reservation Office.
Restriction Of Use :
Driving on non-paved roads is not allowed.
Chauffeur Driven Service :
Details available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years. Maximum driving age : 75 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Insurances :
LDW : Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into Gabon and into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Georgia
Tax:
All taxes are included in rhe price (included VAT 18%)
Additional driver:
One additional driver: 8 euro per day
Age:
Minimum age 21 year
Young Driver Charge - 21-23 years old 15 Euro per day
Senior Driver Charge 70-75 years old 10 euro per day
Airport surcharge:
Tbilisi airport (desk 24/7) if for free of charge
Kutaisi airport one way 20 euro extra (meet and greet service )
Batumi airport one way 20 euro extra (meet and greet service)
Rental deposit:
Class A and B 300 Euro
All other car classes 380 euro
Available by cash or by credit card, but not available Debit card.
Chauffeur driven service:
By request, we can offer transportation service, price depends on the distance and itinerary
Credit cards accepted:
Visa
Master card
Delivery / Collection:
One way in the same city, in distance around 30 KM in the city, extra 6 Euro
if customer prefer to pick up or return car in some city hotel or address, one way extra is 6 euro extra
Driving licence:
Minimum experience 2 years. International DL and all driving licence which is by English letter.
If the driving license is not in English, it must be translated in English and notarized.
Fuel:
Full to full. If customers return back car not full, they have to pay extra 1 liter - 1 Euro
Clean to clean, charge for cleaning is 7 euro for all car groups
Insurances:
Included: CDW, TPL, PAI
CDW and THW coverage. Standard rates include 85% of insurance. in case of car accident 15% of all damages is customer's responsibility. In the case of responsible theft, the customer is only responsible for paying deductible (or excess)
TPL - Third Party Liability (maximum 10000 USD) all packages include this coverage.
\person, totally 5 Passenger and 10000 USD.
Will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred.
In case of car accident customers need to stop the car, call to the Police, in other case total damage is customer's responsibility.
PAI - Maximum per pax 2000 USD
TPL - Maximum 10000 USD
SCDW - by request, extra per day 14 euro
One-way rentals:
1) Domestic:
Airport-office 20 Euro,You must inform us in advance if you wish to make a one-way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge.We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company.We offer one-way rental in different cities, price depends on the request.
Tbilisi - Kutaisi 50 Euro
Tbilisi - Batumi - 70 Euro
All other destination will be calculated individually
2) International:
Not available
Other services:
CSI CHILD SEAT FOR INFANT (0-12 mths / 0-13 kgs - 6 per day (charge per rental maximum 40 euro)
CSB CHILD SEAT FOR BABY (1-3 yrs / 9-18 kgs) - (charge per rental maximum 40 euro)
CST CHILD SEAT FOR TODDLER (4-7 yrs / 15-30 kgs) - (charge per rental maximum 40 euro)
CBS CHILD BOOSTER SEAT (UP TO -12 yrs / UNDER 135 CMS) - (charge per rental maximum 40 euro)
BICYCLE RACK - 8 euro per day
WIFI ADAPTER - 7 euro per day
GPS NAVIGATION - 8 euro per day (charge per rental maximum 55 euro)
SNOW CHAINS - 8 Euro per day
SKI RACK (OR BOX) - 15 Euro per day
WINTER TYRES - seasonal tyres for free of charge
Restriction of use:
We can offer permit to cross Armenian and Azerbaijan border by request. To prepare the permit we need 2 days
Armenian permit 55 euro,
Azerbaijan permit 55 euro,
Documentation: original valid passport on ID card, original valid Driving license
Use of Winter Tyres:
Seasonal tyres for free of charge
Other:
Grace Period and late return - one hour for free of charge, more than 60 minutes one full day charge
Road assistance number is 995 591176793, Police number - 112
Out of hours: Tbilisi airport for free of charge, all other airports extra 10 euro
Click here to download Terms and Conditions for Germany
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 19, 21, 23, 25 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Not possible.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Use of Winter Tyres
Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled.
Tax :
20%
Airport Surcharge :
15 USD FIXED AMOUNT PER RENTAL
Age :
Minimum 21 years.
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.12 USD PER DAY
Driving licence :
Held for at least 3 years for EDAR & CDAR only.
Cash Rental deposit :
No Cash rental Deposit.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic :Available between all Europcar stations . B) International : Not Available.
Other Services :
Child Seat 0-12 month
Restriction Of Use :
CROSS REGIONAL BORDER RESTRICTION - IT IS NOT ALLOWED TO DRIVE OUTSIDE THE FOLLOWING BOUNDARIES: GREATER ACCRA REGION, CENTRAL REGION, EASTERN REGION, COASTAL AREAS OF WESTERN AND VOLTA REGION WITHIN GHANA.
CROSS NATIONAL BORDER RESTRICTIONS - IT IS NOT ALLOWED TO DRIVE BEYOND THE BORDERS OF GHANA.
Exceptions may apply. Details are available at any Europcar office in Ghana.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download the terms and conditions
Tax:
24%
Additional driver:
Daily charge for the additional driver is 3,5€ plus Vat and airport charges and can be purchased through official site or upon arrival locally.
Age:
The minimum age to rent a vehicle is 21 years old for categories Mini & Economy. For all other categories minimum renters age is 23 yrs. Underage 23 yrs. old drivers may rent vehicles – Cargo Van excluded, at a daily surcharge of 8 EUR excluding vat and airport fee. There are no restrictions or surcharges for drivers aged 23 and older
Airport surcharge:
14%
Cash rental deposit:
Cash deposit is not accepted
Chauffeur driven service:
Non available
Credit cards accepted:
VISA & MASTERCARD & AMEX cards are accepted. Debit cards prepaid cards and UNIONPAY are accepted as forms of payment of the rental or to purchase additional products.
Delivery / Collection:
Delivery and Collection is allowed only from Monday to Friday and it’s an On request service. Please proceed your request to our reservations department prior your arrival.
Driving licence:
"All drivers mast held a full and valid driving license for a minimum of 12 months.Renters carrying a driving license from an EU member state or Switzerland do not require an International Driving Permit.All other renters must present an International Driving license along with the ID card / valid Passport. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation. Since the United Kingdom has left the European Union, there are special requirements for UK Driving license holders driving in Europe. Please check requirements before travelling."
Fuel:
Renters must return the vehicle with the same fuel level as at the time of pick up. If the vehicle is not returned with the same level of fuel the renter will be charged a refueling service charge based upon the fuel used
Insurances:
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: This type of service is upon request. Please proceed your request to our reservations department prior your arrival.
2) International: It is not allowed and a penalty of 20.000 euro will be charged to those travelling without permission.
Other services:
It is allowed only from Monday to Friday and it’s an On request service. Please proceed your request to our reservations department prior your arrival. For deliveries and collections within a 15 km distance, a charge of 28,00 EUR plus VAT and Airport charges applies and should be paid locally. For distances longer than 15 km an additional charge of 1,00 EUR plus VAT plus Airport charges per km will be applied locally
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Specific note:
Cross Border: It is not allowed and a penalty of 20.000 euro will be charged to those travelling without permission.
Other:
Car Types: All car types that are mentioned in catalogues are sample models, based in the actual interpretation of the international SIPP codes and are subject to change with similar models at the Renters discretion
Tax :
8.5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years old according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Cash Rental Deposit not accepted.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection and P.A.I : charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection :
Available within and outside city limits.
One-Way Rentals :
A) Domestic : Available. B) International : Not Available .
Other Services :
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Click here to download the terms and conditions for Guatemala
Tax
12% per rental day
No Show and Cancellation fees:
Fees can apply
Airport Surcharge :
N/A
Age :
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)
Additional Driver :
$10 usd plus taxes and fees per rental day
Driving licence :
Mandatory and a minimum of 2 years valid
Cash Rental deposit :
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
Economy (EBMR) / rental estimate + US $5,000 • Compact (MDAR) / rental estimate + US $5,000 • Intermediate (SDAR) / rental estimate + US $5,000 .Automatic(EDMR) / rental estimate +US $5,000.00 • Standard (IFMR) / rental estimate + US$7,000 • Standard (SFMR) / rental estimate + US$7,000 Standard (PFNR) / rental estimate + US$7,000 Standard(CPND) / rental estimate + US$7,000 Standard (PVMR) / rental estimate + US$7,000 • Luxury (XFAR) / rental estimate + US$10,000 • VAN (XXMR) / rental estimate + US$10,000 • SUV (LFAR) / rental estimate + US$7,000
Delivery / Collection
America Express, Master Card & VISA
One-Way Rentals :
Other Services :
"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
"" ""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:" "SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_ The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_ If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_ " "LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_ The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_ " "A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_ " For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:
Economy (EBMR) usd per renta + US $5,000
• Compact (MDAR) usd per renta + US $5,000 • Intermediate (SDAR) usd per renta + US $5,000 .Automatic(EDMR) usd per renta +US $5,000.00 • Standard (IFMR) usd per renta + US$7,000 • Standard (SFMR) usd per renta + US$7,000 Standard (PFNR) rental estimate + US$7,000 Standard(CPND) rental estimate + US$7,000 Standard (PVMR) rental estimate + US$7,000• Luxury (XFAR) rental estimate + US$10,000 • VAN (XXMR) rental estimate + US$10,000 • SUV (LFAR) rental estimate + US$7,000
Delivery / Collection
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
One-Way Rentals :
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Other Services :
N/A Chauffeur Driven Service : N/A Restriction Of Use : N/A Use of Winter Tyres N/A Financial qualification : N/A Environmental Tax: N/A Others conditions for car hire in your country N/A
Click here to download the terms and conditions for Guyana
Tax:
14%
Additional driver:
YES
Age:
Minimum age 21 years old Maximum age 75 years old
Young drivers surcharge under 21
Senior drivers surcharge above 75
Airport surcharge:
Not applicable.
Rental deposit:
Cash is not accepted. Only credit card deposit is accepted
The deposit will be automatically unblocked with 14 days after blocking the amount
Chauffeur driven service:
USD 60 per day for 1 to 6 days
USD 50 per day for 7 to 29 days
USD 40 per day for 30 plus days
Credit cards accepted:
VISA, MASTERCARD, AMEX
Delivery / Collection:
In town USD 10
Outside town USD 0.5 per km
Driving licence:
national drivers license and upon arrival collect a driving permit for the requested period of 1 week, 2 weeks of 4 weeks
Price per permit is USD 10
Fuel:
Vehicle is provided with a full tank and must returned with a full tank
Refuelling charge is USD 2.35 per liter
Insurances:
Rates includes LDW insurance with an excess of USD 500-1000 depending on the category.
Excess reduction is available against payment of a fee depending on the category.
One-way rentals:
1) Domestic:
In town USD 10, outside town USD 0.5 per kilometer
2) International:
NO
Other services:
Baby seat USD 5 per day
Satellite phone USD 25 per day
Navigation system USD 5 per day
Towing cable USD 5 per day
Jerrycan USD 5 per day
Restriction of use:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, test drives or racing events;
f)No crossing to Brazil.
Use of Winter Tyres:
not applicable
Specific note:
When driving into the interior a distant destination is being charge per day.
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum driver age is 21 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving License: